Network Engineer or Computer Support Technician - IT Company

Brookfield, CT
Mar 26, 2017
Jobs Outside Higher Education
Software & Technology
Institution Type
Outside Academe

Job Description

Southridge Technology has an opening for a highly motivated Network Support Consultant. Daily tasks will vary from telephone support to on-site client visits. The Network Support Consultant will assist customers with IT hardware and software problems and improve operating efficiency by developing methods, procedures, and software solutions for customer implementation. Microsoft certifications are required.

Responsibilities Include:

• Troubleshooting hardware and software problems with Windows based PCs

• Working with customers and servers both on-site and remotely

• Recommending hardware by planning and executing the selection, installation, configuration, and testing of PC and server hardware, software, LAN and WAN networks, and system management systems

• Defining system and operational policies and procedures

• Maintaining customers' system performance

• Performing system monitoring, analysis, and performance tuning

• Troubleshooting system hardware, software, networks, and operating and system management systems

• Designing and running system load/stress testing

• Escalating application problems to vendors

• Recommending system upgrades by conferring with vendors and services

• Developing, testing, evaluating, and installing enhancements and new software

• Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations

Skills and Qualifications:

Relevant certifications or Bachelors degree in a related field

2 - 5 years of experience working in information technology or network support
Ability to accomplish organizational goals by accepting ownership for accomplishing new and different requests
Knowledge of: System Administration, Developing Standards, LAN Knowledge, Proxy Servers, Training, Multi-tasking, On-Call, Networking Knowledge, Network Hardware Configuration, Network Maintenance, Network Performance Tuning


Career Level Required - Experienced (Non-Manager)

Experience Required - 2+ to 5 Years

Education Required - Certification

Job Status - Full Time

Company Description
Our Mission is to make our clients feel confident that their assets are safe and their business is supported by reliable, secure and expandable hardware and software.
We are a growing business that provides customized computing and communications services for organizations in the tri-state area. We specialize in making small to medium size businesses run as efficiently as possible.

Brookfield, CT


Sat, 25 Mar 2017 07:49:09 PDT