Tier III, Consultant

NBS Enterprises, LLC
Vienna, VA
Mar 25, 2017
Jobs Outside Higher Education
Software & Technology
Institution Type
Outside Academe

Job Description

Required Product/Expertise
•5+ years of experience in delivering, installing, configuring, testing and upgrading BSM solutions
•HP Certified resource
•Experience in monitoring infrastructure, servers, applications, DBs, middleware, network
•Specific domain knowledge on various BSM solution components (e.g. BPM, RUM, SiteScope, Diagnostics, etc)
•Experienced in Configuring BSM solution artifacts (e.g. templates, monitors, events, dashboards, thresholds, users, views, queries, SLAs, KPIs )
•Experienced in implementing BSM solution integrations with external event/data sources
•Experienced in Knowledge Transfer/Mentoring activities

Detailed Task Description
Business Service Management platform
• Install/Configure BSM servers (Data Processing Server, Gateway Server)
• Lead technical discussions on BSM requirements and expected outcomes
• Provide recommendations for the architecture and deployment approach
• Provide best practice documents and guidance around required credentials, firewall rules and communication settings
• Define and configure Dashboards for Service Health, End User Managements based on requirements and target customer base
• Configure Integrations with SCOM
• Configure integrations with UCMDB
• Provide best practices related to BSM deployments
• Perform platform management activities (Users, Passwords, Log files, Health-Check)

• Install/Configure SiteScope instances
• Create/Configure monitor groups, subgroups, templates for various monitoring domains (e.g. AIX, Windows, IIS, Apache, Oracle)
• Create/Configure monitor instances and set dependencies
• Create web services monitors
• Create script monitors
• Set monitor thresholds and Configure analytics
• Set up alerts, notifications and reports
• Configure Integrations
• Configure Remote Server credentials and connection parameters
• Provide best practices related to SiteScope deployments
• Perform platform management activities (Users, Passwords, Log files, Health-Check)

BPM (Business Process Monitoring)
• Install/Configure BPM instances
• Record/Configure/Run BPM script to emulate end user monitoring, based on built-in protocols (e.g HTTP/HTTPS based, SOAP protocol, SAP, Client server (ODBC, JDBC, SQL) , Citrix)
• Provide best practice for BPM deployment
• Configure BPM Entities (e.g. Applications, Business Transaction Flows, Business Transactions, BPM Instances)
• Set monitor thresholds and Configure analytics
• Set up alerts, notifications and reports
• Perform platform management activities (Users, Passwords, Log files, Health-Check )

Availability Dashboard
•Configure Availability KPI for mission critical applications
•Configure Availability reports for infrastructure components
•Configure KPI over time reports for applications

Real User Monitoring
• Install and Configure Real user monitor engine and probe
•Configure various application domains within RUM
•Configure transactions
•Configure end user groups
• Create custom reports

BSM System Health
•Install and configure BSM system health for providing granular health check of internals BSM components such as alert engine, Sonic Bus, data collectors

On boarding applications and infrastructure monitoring
•Provide assistance in on boarding mission critical applications
•Create various templates for faster deployment of solution
•Assist in organizing strategic meetings and show case solution
•Participate in road shows

Monthly and Quarterly review
•Monthly operational review
o Current status & Travel budget
o Report on projected travel expense
o Accomplishments
o Issues and recommendations
•Quarterly business review
o Executive level quarterly meeting between customer and HP

Position requirements for the above job descriptions must be met ...

  • SW Non-ALM Technical Consultant - ALM is Application Lifecycle Mgt. Assume resumes should have HP QC/HP ALM, Mercury/HP Quality Center, Rational Clear Quest, SW Testing/SW QA certs etc.
  • Service Portfolio Mgt (SPM) is aligned to ITIL Service Portfolio Mgt. Resources/resumes should show ITIL Svc Portfolio Certification or ITIL Expert Cert. Should have had responsibilities for Service Policy/Governance, Svc Mgt consulting, SaaS/Cloud understanding, etc.
  • Project Portfolio Mgt (PPM) should show sizeable project/program mgt with PMP certs in hand. Any execution experience as CIO, Service Dir, PMP, Asset Lifecycle, Svc/License Mgt, accountability should show on resumes.

Company Description
NBS Enterprises creates competitive advantages. We isolate and overcome constraints to deliver performance value for all involved: you, your customer, and your employees. We break current market staffing trends with price-sensitive strategies solutions.

Our goal is to work in partnership with you, our client, become a trusted advisor and teammate to establish a relationship that provides you and your team with a competitive advantage at both the contract and at the task order levels. NBS' innovative 'Triangle' approach to staffing support provides you, your customer, and your future employee a risk mitigation solution that is second to none.

Vienna, VA


Fri, 24 Mar 2017 17:13:28 PDT