Financial Aid Assistant

San Mateo
Mar 23, 2017
Institution Type
Community College

San Mateo County Community College District

Financial Aid Assistant

Posting Number: 2014425S

Department: Financial Aid SKY (DEPT)

Location: Skyline College

Position Number: 2C0240

Percentage of Full Time: 100%

Months per Year: 12

Salary Range: $51,816 (annual) - $63,300 (annual)

Position Type: Staff & Admin

General Statement:

San Mateo County Community College District values the principles of diversity and equity. We provide our students with a rich and dynamic learning community that embraces differences, emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become critical thinkers and socially responsible leaders.

The Financial Aid Assistant position involves clerical work at the first-level of assessing and processing student eligibility for financial aid awards and services. Incumbents are involved in the compilation of data, assessment, and processing of student eligibility for financial aid awards and services. Under general supervision, the employee provides initial overview of information to students, staff and others regarding financial aid and enrollment services policy and procedural information; compiles data for, and performs preliminary assessment of student eligibility for a variety of awards and related services. Public contact is extensive, primarily including students, staff, other educational institutions, community organizations, business representatives, funding agencies, and the general public, for the purpose of exchanging policy and procedural information about college and program services. A moderate degree of independent judgment and creativity are required to resolve frequent minor problems that arise and to apply prescribed criteria in order to make appropriate client referrals. The Financial Aid Assistant leads the work of student assistants as assigned.

Minimum Qualifications:

• A combination of education and experience equivalent to graduation from high school and college courses in business administration, office administration, or a closely related field
• Successful work experience of increasing responsibility that has included financial record keeping, preferably in banking or related financial loan services
• Extensive public contact experience with people at various levels within organizations who are diverse in their cultures, language groups and abilities
• Demonstrated skill in oral and written communication, including public speaking
• Experience compiling data for, composing and preparing reports, correspondence, memoranda and other written materials
• Skill in detailed record keeping
• Experience using a database and a variety of computer software
• Possession of a valid California Drivers’ License (or the ability to obtain one) and the ability to drive a motor vehicle to off-site locations are required
• Ability to work flexible hours and evenings

Knowledge, Skills, and Abilities:

1. Knowledge of state and federal financial aid policies, procedures, guidelines and required forms related to the awarding, continuation, and follow-up of student loans, grants and related services
2. Knowledge of District and college programs, services and other resources available to assist students in counseling, immigration procedures, employment, tutoring, enrollment, record keeping, and other areas
3. Skill in communicating respectfully, sensitively, and effectively with people at various levels within an organization who are diverse in their cultures, language groups, and abilities;
4. Skill in direct contact with individuals and groups
5. Skill in the use of a computer database and a variety of software to set up and maintain detailed records and to compose and prepare a variety of written materials
6. Skill in organizing, multi-tasking, and workload prioritizing under deadline pressure, using independent judgment for decision-making
7. Skill in oral communication, including giving clear and concise instructions, public speaking
8. Skill in written and persuasive communication
9. Ability to use selective listening
10. Ability to follow written instructions, formulas, and guidelines to analyze data for the purpose of drawing conclusions; visually compare information; memory skills
11. Ability to work cooperatively and effectively with others as part of a customer service team
12. Ability to use tact and discretion in handling confidential information
13. Ability to work flexible hours and evenings
14. Ability to work accurately under deadline pressure with details
15. Patience and ability to defuse anger

Preferred Qualifications:

Benefits: Benefits include paid holidays, vacation and sick leave. The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents. Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Classified employees participate in the Public Employees’ Retirement System, a defined-benefit retirement plan through the State of California. Optional tax-deferred 403(b) and 457 retirement plans are also available.

First Review Date: 04/04/2017

Open Until Filled: Yes

To apply, visit:

The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.


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