Vice President for Student Services

Pasco, Washington State
$105,000 - $115,000
Mar 23, 2017
Executive Administration Jobs
Vice Presidents
Institution Type
Community College

The Vice President for Student Services ("VPSS") supports the College's mission through management and development of a comprehensive student services program that supports access and student success. The VPSS has oversight for the Division, including but not limited to the following areas of responsibility: outreach, recruitment, advising, counseling, enrollment services, financial aid, athletics, student disability services, running start, student conduct, residence life program and grants such as the College Assistance Migrant Program (CAMP), Student Support Services (SSS) and Upward Bound grant programs.

The Vice President is a key leader in fostering responsiveness; maintaining a focus on excellence in all student support services; and providing leadership, inspiration, management, and guidance for the College's student success function.  The successful candidate will provide vision for the programs that enhance the student experience at the College, build partnerships, set benchmarks, develop best practices, and spearhead collaborative efforts across all divisions of the College.  The Vice President for Student Services is a senior-level administrative position that reports to the College President.  

Closing Date: Open Until Filled (First Consideration Date closes April 2, 2017 at 11:59 pm Pacific Time)


  • Provide leadership in determining the philosophy, vision and strategic planning of the Student Services Division within the College and the overall strategies necessary to meet the College's student access and success missions;
  • Provide leadership in the coordination and management of personnel, fiscal, facility, equipment and other resources within the Student Services Division to meet program goals;
  • Administer and supervise the budget assigned to the Office of the VPSS;
  • Develop and implement guidelines, policies and procedures pertaining to the Student Services Division;
  • Apply, develop, and implement policies and procedures directly affecting the departments under his/her direction (e.g., FERPA, records retention, residency requirements for tuition, etc.);
  • Ensure the Student Code of Conduct is effective and student disciplinary procedures are executed;
  • Assist the Associate Dean for Student Retention and Completion on First Year Introduction and Human Development instructional programs to include, but not be limited to, course scheduling, curriculum development, faculty assignments, and evaluation;
  • Recommend operation policies affecting his/her scope of responsibility to the President;
  • Advise the President on matters regarding students, student services, and student development;
  • Direct the selection, training and evaluation of the staff within the Office of the VPSS and assist in the selection, training and evaluation of the staff within the other departments in the Student Services Division;
  • Oversight of the CAMP, SSS, Upward Bound and other grant programs;
  • Oversight of the Resident Life Program, the Study Abroad program and Academic Progress and Performance processes;
  • Evaluate program and service effectiveness and participate in long-term program development;
  • Develop, plan and implement professional development workshops and programs to benefit administrators, faculty and staff in areas that affect students;
  • Serve as member of various College committees and task forces pursuant to the departments under his/her authority;
  • Collaborate with the other College Vice Presidents in matters that affect or are affected by the Student Services Division;
  • Participate in trainings, in-service or other professional development activities to enhance the knowledge and expertise of faculty and staff in areas pertaining to student services;
  • Maintain close working relationships with all College entities;
  • Represent the College within the community on matters pertaining to students and at the Washington State Student Services Commission and other State Board for Community and Technical Colleges professional meetings; 
  • Train, supervise and evaluate employees in accordance with negotiated agreements, applicable state and federal laws, and College policies and procedures; and
  • Fulfill other duties and responsibilities as assigned by the President of the College.


  • Master's degree in Student Development, Counseling, Educational Leadership, Business, Psychology or related field from a regionally accredited college or university; 
  • Seven (7) years of student affairs/services experience in a higher education environment with a record of progressively increasing responsibility in one or more areas this positions will oversee;
  • Five (5) years of higher education leadership experience, including supervising staff, managing budgets and strategic planning; and
  • Experience in budget oversight and financial management.

Preferred/Desired Education

  • Doctorate degree in Student Development, Counseling, Educational Leadership, Business, Psychology or related field from a regionally accredited college or university.

COMPETENCIES: Organizational Strategy: Align and expand programs based on the organization's mission, structures, and resources; ensure areas of responsibility operate effectively within the policies and procedures of the College and applicable governing agencies;

Communication: Create and maintain open communications regarding resources, priorities, and expectations; effective problem-solving skills as well as strong oral and written communication skills;

Collaboration: Build and leverage networks and partnerships to advance the mission, vision, and goals of an institution;

Budget Management: Develop and administer operating budgets, prepare financial reports, and ensure compliance with federal and state regulations;

Project Management: Initiate, implement, and coordinate multiple projects and priorities while meeting timelines;

Personnel Management: Strong and effective interpersonal skills working with faculty and administration to ensure compliance with state and local policies and procedures;

Professionalism: Ability to approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments; and

Advocacy: Work with staff and student of great diversity in socioeconomic, cultural, and ethnic background, including those with different levels of academic preparation and varying physical and learning abilities; work to achieve and support affirmative action goals as established by the College. 


This is a twelve (12) month per year, full-time exempt position. Overtime exempt position with general work hours of Monday through Thursday 7:00 a.m. to 4:30 p.m., and Friday 7:00 a.m. to 12:00 p.m.; however, work hours may vary due to work demands and some evening work as required. This position is expected to start May 15, 2017.


To view a detailed position description and/or apply, please visit our website at:  CBC is an EEO/AA Employer.  Protected groups are encouraged to apply.