Access Control Specialist

Location
Charlottesville, VA
Posted
Mar 23, 2017
Institution Type
Four-Year Institution

Working Title: Access Control Specialist

Position Type: University Managerial and Professional Staff

Department: Housing Division

Location: Charlottesville

Posting Date: 03-22-2017

Posting Summary:
As a member of the Housing & Residence Life IT department, the Access Control Specialist is responsible for programming, troubleshooting, monitoring, and supporting card-based electronic door access control services in Housing & Residence Life (HRL) facilities. This position is responsible for managing door access through the University-wide CBORD® CS Gold® access control system. The Access Control Specialist reports to the Assistant Director of Information Technology.

PRINCIPAL FUNCTIONS AND DUTIES
-Perform electronic access control programming including programming access for patrons in CS Gold®; scheduling doors for locking and unlocking as requested by HRL leadership team; troubleshooting access issues reported by employees, residents, and conference guests; and responding to after-hours emergencies, as needed.
-Manage electronic access system databases including developing, documenting and updating security roles for HRL facilities; performing regular audits of security roles, group membership, access activity; importing data into CS Gold® database; scheduling or running reports and investigating incidents as needed.
-Manage electronic access equipment including organizing and managing electronic access card inventory; coordinating with Business Operations and Facilities Management when needed for the repair of defective door hardware; acting as a liaison with Business Operations for hardware installations, repairs, and testing to ensure departmental security protocols are followed.
-Provide training to staff in basic access troubleshooting, issuing temporary/summer access cards, and creating PINs.
-Assist the IT team in performing audits of inventory and assets; network registration; virus, malware, security and sensitive data scans; and user accounts.

QUALIFICATIONS:
-High School Diploma required with 5-7 years' applicable work experience OR Associate's Degree from an accredited institution with 1-3 years' applicable work experience. Bachelor's Degree in computer science, technology, or related field preferred.
-Working knowledge of Microsoft Windows, Web-based applications, Microsoft Office (Word, Excel, Outlook and Access), and other common Windows-based applications. Proficient in the use of a computer for maintaining accurate and complete records. Basic understanding of relational database concepts required. Ability to read and understand flow charts, block diagrams, and service manuals.
-Advanced skill in diagnosing problems and determining appropriate solutions. Excellent organizational, time management, and project management skills. Ability to train and instruct others, including conveying technical information to non-technical users verbally and in writing. Ability to provide excellent customer service and to establish and maintain effective working relationships with co-workers and partners. Ability to maintain confidentiality. Ability to be flexible and agile in meeting the demands of unexpected work or problems
-CS Gold® experience, knowledge of SQL, and ability to query Oracle database preferred. Knowledge of industry standard report writing tools such as Crystal Reports preferred. Experience drafting and enforcing policies preferred.
The University of Virginia is an equal opportunity and affirmative action employer. Women, minorities, veterans and persons with disabilities are encouraged to apply.

Required Knowledge, Skills and Abilities:
*Working knowledge of Microsoft Windows, Web-based applications, Microsoft Office (Word, Excel, Outlook and Access), and other common Windows-based applications
*Proficient in the use of a computer for maintaining accurate and complete records
*Basic understanding of relational database concepts
*Ability to quickly learn and comprehend new technology
*Ability to read and understand flow charts, block diagrams, and service *Advanced skill in diagnosing problems and determining appropriate solutions
*Excellent organizational, time management, and project management skills
*Ability to train and instruct others, including conveying technical information to non-technical users verbally and in writing
*Ability to provide excellent customer service and to establish and maintain effective working relationships with co-workers and partners
*Ability to maintain confidentiality
*Ability to be flexible and agile in meeting the demands of unexpected work or problems

E-mail a Friend: jobs.virginia.edu/applicants/Central?quickFind=81430

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