Mar 23, 2017
Institution Type
Four-Year Institution
Job Summary This position is responsible for greeting, receiving and checking in clients of the CVM Community Practice Clinic. Accurately collect and process daily monetary transactions for CPC clients, and reconcile at end of shift. Maintain records of patients and clients in Vetview so information is always precise and updated. Answer phones and route messages appropriately. Retain knowledge of CPC services, as well as the Veterinary Teaching Hospital, so information can be provided when clients make inquiries. Process and deliver client messages to medical staff so communication flows efficiently. Provide leadership and constructive training to all staff of the front desk administrative area. Support all CPC services by retaining clients and developing new ones with self-motivated customer service. Work with Supervisor of CPC to improve and expand client service. Perform related work as required and other general clerical tasks. Minimum Qualifications High school diploma or equivalent and two years of progressively responsible office experience.