Change Communication Subject Matter Expert (SME) -- TOG-1

Employer
NBS Enterprises, LLC
Location
Washington, DC
Posted
Mar 22, 2017
Jobs Outside Higher Education
Software & Technology
Institution Type
Outside Academe


Job Description

3.1.6.1. Responsibilities
3.1.6.1.1. Execute organizational change management initiatives in coordination with IT projects
3.1.6.1.2. Organize and track delivery of change management communication and training campaigns in Microsoft Excel and/or Microsoft Project
3.1.6.1.3. Guide communication of the business case for change
3.1.6.1.4. Align messages of organizational change management initiatives with WMATA strategic positioning and IT strategic plan
3.1.6.1.5. Produce flow charts, printed communications, emails, PowerPoint documents, training materials, context diagrams, and other tools to communicate change decisions and components
3.1.6.1.6. Meet one-on-one and in group settings to present strategies, tactics and rationales for change and communicate business cases to decision makers
3.1.6.1.7. Work with IT programs and projects to ensure change communications are synchronized with IT plans

3.1.6.2. Minimum Requirements
3.1.6.2.1. Exceptional verbal and written communication skills
3.1.6.2.2. Group presentation experience
3.1.6.2.3. Bachelor's degree in related field or equivalent experience
3.1.6.2.4. Experience using Microsoft Excel to perform basic tracking of communications and training programs
3.1.6.2.5. Expert knowledge of Word and PowerPoint
3.1.6.2.6. Proven ability to implement IT change management initiatives
3.1.6.2.7. Proven ability to co-ordinate and plan IT training initiatives

3.1.6.3. Preferred Requirements
3.1.6.3.1. Experience in communicating rationale and business impact of IT projects and working with technical teams
3.1.6.3.2. Experience in training
3.1.6.3.3. Formal training in organization development, complex systems analysis, group facilitation, or information systems requirements analysis
3.1.6.3.4. Experience in managing or coordinating with User Acceptance Testing (UAT) efforts for software application projects
3.1.6.3.5. Experience with gathering business data and user preference information from end users for use by technical teams in implementation of software application or ERP projects
3.1.6.3.6. Experience in transit industry software application change management projects
3.1.6.3.7. Experience in PeopleSoft ERP change management initiatives

3.1.6.4. Experience Levels
3.1.6.4.1. Senior level, nine (9) or more years' experience (Change Management Expert)

Company Description
NBS Enterprises creates competitive advantages. We isolate and overcome constraints to deliver performance value for all involved: you, your customer, and your employees. We break current market staffing trends with price-sensitive strategies solutions.

Our goal is to work in partnership with you, our client, become a trusted advisor and teammate to establish a relationship that provides you and your team with a competitive advantage at both the contract and at the task order levels. NBS' innovative 'Triangle' approach to staffing support provides you, your customer, and your future employee a risk mitigation solution that is second to none.


Washington, DC

bbeb7af924

Tue, 21 Mar 2017 12:56:40 PDT

PI97253254