Assistant Director for Custodial Operations

San Jose, California
Mar 21, 2017
Institution Type
Four-Year Institution

Job Title: Assistant Director for Custodial Operations

Job ID: 24016

Full/Part Time: Full time

Regular/Temporary: Regular

Job Code: 3318, Range 1

Department: University Housing Services


About the Position


Under the supervision of the Associate Director for Facilities Operations in University Housing Services, the Assistant Director for Custodial Operations coordinates and supervises the daily activities of the custodial crews including direct supervision of 2 to 3 Lead Custodians and the indirect supervision of 18 to 20 Custodians. The incumbent is responsible for a variety of administrative functions and special programs related to the Facilities Operations area. This position administers an annual budget of approximately $400,000.

Responsibilities include but are not limited to the following:

Coordinates work assignments and evaluation of all direct reports including projects during the academic year break periods (winter and summer breaks). Responsible for monitoring staff daily attendance using established administrative processes and submitting monthly staff attendance reports. Conducts inspections of custodial areas on a daily basis and in conjunction with Lead Custodians, provides written feedback to Custodians on a monthly basis. Manages the administration and delivery of custodial services to an on campus residential community of approximately 4000 residents. Residential facilities include three traditional residence hall, one suite and two apartment style building totaling approximately 1,056,000 square feet. Estimates labor and materials needed for daily operation and repair for the entire residential complex and secures service contracts when staffing needs require additional labor. Identifies goals and objectives for Custodial Services area in consultation with the Associate Director. Utilizes computerized work order system. Works with appropriate personnel to maintain records, reports and status of all custodial work order requests. Prepares correspondence, reports, and completes administrative assignments on behalf of the Associate Director for Facilities Operations as needed. Coordinates custodial component of summer conferences for over 200 groups per summer with varying needs in collaboration with the Conference Coordinator. Mediates staff performance issues and working relationships to ensure quality service. In collaboration with the Housing Organization and Planning area, coordinates staff training sessions for custodial staff related to work functions, OSHA standards, safety and interpersonal communication, sexual harassment, and other topics as needed.


This is a position in the CSU - Management Personnel Plan (MPP), and serves at the pleasure of the President. This position may also require adherence to University compliance training such as: Conflict of Interest and Ethics, AB 1825 Sexual Harassment Prevention, Information Security, and Injury and Illness Prevention Program. The person hired for this position will be required to complete an outside employment disclosure statement in accordance with Title V of the California Code of Regulations.

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