Senior Coordinator for New Student and Family Programs
Job Title: Senior Coordinator for New Student and Family Programs
Job ID: 24051
Full/Part Time: Full - Time
Job Code: 3086, Range 1
Department: New Student and Family Programs
About the Position
The Senior Coordinator is charged with the coordination of the mandatory SJSU new student orientation program and the Spartan Parent & Family Orientation, which introduce incoming students and their parent(s) and family members to the university community and its resources, policies, and procedures. The incumbent works under the limited supervision of the Director of New Student and Family Programs and through coordination with campus advisory committees. The incumbent is responsible for campus policy and procedure articulation and easily navigated, student-learning focused transition from acceptance through matriculation. Guided by the CAS standards, the incumbent supports the transition process as it relates to additional programs including Admitted Spartan Day and Spartan Family Weekend. The incumbent is responsible for the recruitment, training, supervision, evaluation and assessment of graduate and student staff who assist and coordinate programming related to Orientation and other transition activities.
Responsibilities include but are not limited to the following:
Responsible for the review of enrollment projections and orientation program assessment data in planning for and coordinating campus-wide frosh orientation and parent/family programming efforts. Creates programming that include the 7 college-based advising centers, the Educational Opportunity Program (EOP), International and Extended Studies (IES) Programs, University Housing Services, Accessible Education Center (AEC), and Spartan Parent & Family Programs in order to manage a purposeful transition for all first time frosh students and their parent(s) and family members. Collaborates with a broad campus network of offices and departments to plan their involvement in orientation sessions by coordinating input and timing as well as directing presentation format to ensure accurate, coherent and consistent information. Coordinates the participation of necessary campus partners to educate new students and their family members on university policies that impact them and provide guidance for students to advocate for themselves to support student persistence and retention efforts. Prepares targeted programming and outreach as appropriate for special populations including international students, Early Start, Spartan Scholars, Summer Bridge, transfer, and graduate populations. Coordinates the development of university collateral and publications regarding orientation including brochures, confirmation letters, programs, handbooks, and other communication intended for new students and families. Coordinates the technological and program content development, as well as monitors the Orientation website to assure accuracy and management of the attendance and assessment databases. Responsible for programming decisions/changes on short notice to be responsive to unanticipated circumstances. Develops, executes, evaluates and assesses orientation programming effectiveness for both student learning outcomes and general student and family member satisfaction. Creates, implements, and manages the online assessment survey for the Frosh Orientation programs, as well as manages the online assessment survey and compiles and reports findings. Evaluates the learning of Core Staff and Orientation Leaders in the UNVS 199 course and at the conclusion of the summer orientation program.