Financial Aid Counselor

Sheridan, Wyoming
Mar 21, 2017
Administrative Jobs
Student Affairs
Institution Type
Community College

The Financial Aid Counselor plays a critical role in supporting student needs as the direct contact for student and parent interactions as they pertain to financial aid services (i.e. federal, state, local aid).  The Financial Aid Counselor assists students and parents in understanding the types of financial aid, requirements and the process. The Financial Aid Counselor works as part of a collaborative team and is upbeat and positive as s/he serves as the face of a continually growing and dynamic institution.  The position is located on the Sheridan College campus but will help students throughout the Northern Wyoming Community College District.

Knowledge, Skills and Abilities Required by the Position:

  • Excellent communications skills; ability to effectively convey information – oral, written and interpersonal
  • Active listener; demonstrate patience and judgment to act based on knowledge and training
  • Self-starter, initiative to work independently and complete tasks in a timely manner
  • Troubleshooting and problem solving
  • Microsoft Office at an advanced level
  • Excellent organization and time management
  • Understand and interpret often unspoken and/or unclearly articulated needs and requests of the financial aid "customer"
  • Manage a high volume of public contact
  • Read and write at a level appropriate to duties of the position
  • Basic math and budgeting
  • Detail oriented with the ability to multitask
  • Plan and present informational programs to individuals and groups
  • Considerable skill in establishing and maintaining effective working relationships with officials, employees, students and parents.
  • Understands and adheres to Family Educational Rights and Privacy Act (FERPA)
  • Understanding of integrated database systems and Policies & Procedures of NWCCD
  • Working knowledge of Title IV financial aid process and office procedures
  • Understanding of Internal Revenue forms

Working Conditions/Physical Requirements:

  • Office Setting
  • May require working occasional weekends and evenings
  • May require occasional travel

Minimum Qualifications:

  • Associate degree from accredited institution, bachelor's degree preferred.
  • Microsoft office experience.
  • Computer databases and records maintenance experience.
  • Budget maintenance and reconciliation experience.
  • Accounting experience preferred.

Employee Benefits:

  • Employer paid retirement plan (16.37% employer paid;  .25% employee paid)
  • Group Health, Dental and Life Insurance, including Flex Benefits
  • 20 days paid annual leave
  • Four days per year paid personal leave
  • 16 paid holidays per year
  • Paid medical, emergency and bereavement leave
  • Employee and family tuition waivers
  • Three free meals per week in modern campus dining facility
  • Free easy-access parking
  • Collaborative work environment
  • Onsite fitness center and walking track
  • Verizon, Microsoft, Dell and HP employee discounts
  • Professional development

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