Service Desk Specialist / Help Desk Technician

Brightsource IT
St. Louis, MO
Mar 20, 2017
Jobs Outside Higher Education
Software & Technology
Institution Type
Outside Academe

Job Description

We are looking for a service desk tech with superb skills in customer service and help desk support. Experience supporting Mac and Windows operating systems is important. Some experience with server administration and networking (routing, switching, VPN) is a plus.

What's most important is that you're a good fit with our company culture. We're not like most other IT groups and we don't want to be.

Do you thrive on solving problems? Are you willing to give the extra effort to push beyond your current knowledge base? Does marketing fluff make you yearn for tech specs? Know your way around Mac, Unix and Windows operating systems? Are you efficient with your time and even more so with your customer's money? Is your skin thick enough to accept critical feedback and grow from the experience? If you're nodding your head so far, we might have the perfect opportunity for you.

You'll work in a fast-paced environment with new challenges coming your way every day. We work with businesses in a wide variety of industries. From Mac OS X Server deployments to help desk issues - we do it all.

Sound like a challenge you'd like to take on? Apply Now! Please send your resume in PDF format. You will hear a response within a week.

This is a full-time position and candidates must be permanent residents in the St. Louis area. Candidates should also have:
  • Demonstrated strong written and verbal communications.
  • Ability to bend, stoop and carry.
  • Ability to work eight hours a day using a keyboard and speaking on the phone.
  • Working knowledge of Microsoft and Apple workstation operating systems.
  • Strong customer service skills.

Company Description
Brightsource IT is an Information Technology provider located in St. Louis, Missouri. We have been providing complete IT management and tech support for small and medium businesses since 2004. As members of the Apple Consultants Network, we also provide Mac and iOS management training to corporate IT departments.

St. Louis, MO


Sun, 19 Mar 2017 09:28:08 PDT