Network Support Specialist

Employer
One Step Retail Solutions
Location
Phoenix, AZ
Posted
Mar 19, 2017
Jobs Outside Higher Education
Software & Technology
Institution Type
Outside Academe


Job Description

One Step Retail Solutions is looking for career-minded individuals who wish to create a positive impact in the world of retail technology. With offices in Phoenix, Los Angeles and New York, our rapidly expanding team offers growth potential and opportunities for both seasoned professionals and those looking to advance their careers.

We are a passionate group that values collaboration and creativity! At One Step, there is great potential for growth in an ever-expanding industry. Many on the One Step team have been with the company for 20 + years!

OUR CULTURE:

Life at One Step wouldn't be the same without our company events. We have monthly birthday and anniversary celebrations, regular holiday parties and charity outreach programs.

WORK-LIFE BALANCE:

We promote a healthy work-life balance. Vacation time increases with your longevity with the company. We also offer sick time and paid holidays.

Our team members are offered a variety of comprehensive medical, dental and vision insurance plans. We also have 401K and life insurance so you can plan for your future on your own terms.

WHAT WE ARE LOOKING FOR:

We are looking for an experienced Network Support Specialist to join our external facing Technical Support team at our headquarters in Phoenix, Arizona.

Skills, Knowledge & Abilities:
• Must learn quickly (Demonstrated by certifications)
• Excellent positive communication skills
• Credentials in: Windows OS, Firewalls, Securities, Virus
• Strong knowledge of DOS, Windows 2000, Windows XP, Windows7, Server2003, and Server 2008
• Experience installing, configuring and troubleshooting Windows networks
• Experience installing, configuring and troubleshooting routers, hubs and switches
• Retail experience (Such as: ring sales, receiving and physical inventory)
• 2 years help desk experience
• Be able to work any of the following shifts and be available for weekend/evening shifts:
6am -- 3pm
8am -- 5pm
10am -- 7pm

RESPONSIBILIES INCLUDE:

• Install and troubleshoot Windows 2000 and XP workstation Windows7 and servers 2003 and 2008
• Install and troubleshoot stand-alone, LAN's & WAN's systems, including VPNs
• Install and troubleshoot firewalls, routers, hubs, and switches
• Configure networks fully, including adding users, configuring RAS, TCP/IP, and printing environments
• Hardware assembly, installations and repair
• Software installations (Retail Pro, CounterPoint, Ancillary Products, MSOffice, Utilities, etc.)
• Customer hardware testing and repair
• Customer on-site repairs
• Technical phone support
• Maintain any and all software credentials (such as Retail Pro/CounterPoint certifications)
• Optional: after hours support

NOTE: This is an external facing position, customer service is required. (This is not an internal I/T position.)

COMPENSATION:

$17.00 - $25.00 DOE

Plus benefits.

TO APPLY: https://onestep.sutihr.com/jobs

We want to hear from you. Submit your resume and salary history. We will respond to you.

EOE:

One Step Retail Solutions is an Equal Opportunity Employer (EOE).

Company Description
One Step Retail Solutions is looking for career-minded individuals who wish to create a positive impact in the world of retail technology. With offices in Phoenix, Los Angeles, Boston and New York, our rapidly expanding team offers growth potential and opportunities for both seasoned professionals and those looking to advance their careers.

We are a passionate group that values collaboration and creativity! At One Step, there is great potential for growth in an ever-expanding industry. Many on the One Step team have been with the company for 15-20 + years!

OUR CULTURE:

Life at One Step wouldn't be the same without our company events. We have monthly birthday and anniversary celebrations, regular holiday parties and charity outreach programs.

WORK-LIFE BALANCE:

We promote a healthy work-life balance. Vacation time increases with your longevity with the company. We also offer sick time and paid holidays.

Our team members are offered a variety of comprehensive medical, dental and vision insurance plans. We also have 401K and life insurance so you can plan for your future on your own terms.

Apply by submitting your resume.


Phoenix, AZ

0c5294cc8

Sat, 18 Mar 2017 10:03:16 PDT

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