Patient Services Coordinator/UKHC

Location
Lexington, KY
Posted
Mar 18, 2017
Employment Type
Full Time
Institution Type
Four-Year Institution


The Patient Services Coordinator position will require flexibility, versatility, and overall productivity of the department by assisting with pre-authorizations, schedule diagnostic testing, orders, filing, and other clerical duties as assigned by the management team.




Job Title
Patient Services Coordinator/UKHC

Requisition Number
RE09985

Working Title


Department Name
M1300:Kentucky Neuroscience Institute

Work Location
Lexington, KY

Grade Level
07

Salary Range
$15.11-22.74/hour

Type of Position
Staff

Position Time Status
Full-Time

Required Education

HS



Click here for more information about equivalencies:
http://www.uky.edu/hr/employment/working-uk/equivalencies

Required Related Experience

5



Required License/ Registration/Certification

None



Physical Requirements

Sitting at a computer for long periods of time.



Shift

Day shift



Skills/Knowledge/Abilities

Knowledge of MS Windows, Word, customer service skills, insurance authorization/precertification knowledge. Will use Allscripts Electronic Health Record (AEHR) and Project Management (APM) as well as Sunrise Clinical Management (SCM) systems.



Does this position have supervisory responsibilities?
No

Preferred Education/Experience

Experience in Ambulatory Clinics preferred.



Deadline to Apply
03/26/2017

University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.



Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * UK HealthCare recognizes the patient as our premier customer and promises to provide excellent customer services to patients, colleagues, co-workers and all others who seek our services. By applying for a position with UK HealthCare, I am indicating my commitment to service excellence and expressing my agreement to consistently recognize that: - Our customer is every person we come into contact with during our workday. - Service is being flexible, courteous and respectful while anticipating and fulfilling the needs of our customers. - Quality is the foundation of everything we do. It is our desire to provide exceptional service to every patient and customer we serve. - Careful, efficient and responsible management of our resources is vital to our success. - We want to attract, develop and retain highly skilled and competent co-workers, which will in turn achieve customer loyalty and promote the growth of UK HealthCare. By submitting my application for employment with UK HealthCare, I acknowledge that I will be held accountable to follow the UK HealthCare Behavioral Expectations if selected for a position with UK HealthCare. Do you agree to abide by the UK HealthCare Standards?
    • Yes
    • No
  2. * Please choose the answer that best describes your years of paid, full-time employment experience working in a medical office or clinic.
    • None
    • More than 0, up through 2 years
    • More than 2 years, up through 5 years
    • More than 5 years, up through 10 years
    • More than 10 years
  3. * Please indicate your paid employment experience working with medical records.
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years
  4. * How many years of experience do you have in a customer service setting?
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years
  5. * Do you have basic computer skills?
    • Yes, basic skills
    • yes, above basic skills
    • No computer skills
  6. * Please describe a time when you provided exceptional customer service and include specific details regarding the situation.

    (Open Ended Question)

  7. * Where did you first see this position advertised other than on UK's online employment system?
    • InsideHigherEd.com
    • HigherEdJobs.com
    • Diverseeducation.com (Diverse Issues in Higher Education)
    • Latinosinhighered.com
    • Indeed.com
    • A Colleague, Friend and/or Family Member
    • None of the Above


Applicant Documents

Required Documents
  1. Resume
Optional Documents
  1. Cover Letter

PI97218957