S3 Security Video Monitoring and Dispatch Officer
S3 Security, a leading security and private law enforcement agency throughout the Southeast United States, is currently looking for a Video Monitoring Operator/Dispatcher to join our team in Jacksonville, FL. S3 Security is rapidly growing and seeking individuals with excellent customer service skills and those who take pride in being professional and dedicated hard workers.
The S3 Security Video Surveillance Operator/Dispatch position is primarily responsible for analyzing incoming security intelligence and communicating information to security stakeholders, law enforcement, security, and or medical personnel. The shift durations are 8hr-12hrs long and scheduled between 5PM-5AM.
-Monitor CCTV's in real time to protect assets and property, report disturbances, violations of the law, suspicious activity
-Dispatch security officer/law enforcement when appropriate
- Receive emergency and non-emergency calls for service to direct security/law enforcement/emergency response personnel
- Track and monitor situations by phone, radio, GPS tracking, and other methods.
- Answers, evaluates, and prioritizes incoming information
- Retrieve and enter data for field personnel and clients
- Maintain awareness of field personnel activities and direct units to appropriate areas of concern
Excellent Customer Service Skills
Strong Verbal and Written Communication Skills
Availabilty for night and weekend shifts
Demonstrate report writing skills
Computer Experience, data entry skills, and reporting software
Minimum of High School Diploma
Must be at least 21 years old
Pass Criminal Background Check
Technical Experience a Plus
- High school or equivalent
WideEye Surveillance an innovative growth stage company in the integrated security services sector. A venture capital backed entity, we're tech-enabling a centuries old services industry by combining video surveillance technologies, mobile services, on-site services, and state of the art reporting technologies and processes to provide our commercial and real estate customers the safe and secure environments they desire. We're a fast growing business with a vibrant, merit based, culture and dedication to being the next generation of tech-enabled security services company that customers need in today's environment.
Thu, 16 Mar 2017 10:08:29 PDT