Information Technologist I, System Administrator

East Lansing, MI
Mar 16, 2017
Institution Type
Four-Year Institution

Michigan State University has been working to advance the common good with uncommon will for more than 150 years. One of the top research universities in the world, MSU focuses its vast resources and collaborative power on creating solutions to some of the world’s most pressing challenges, while providing life-changing opportunities to a vibrant and diverse community of students and scholars, athletes and artists, scientists and leaders.

Posting Number: 5119

Internal Posting Date: 03-15-2017

Internal Closing Date: 03-21-2017

External Closing Date: 03-28-2017

Review of Applications begins on:

Job Title: Information Technologist I

Position Title/Rank:

Multiple Position Numbers:

Multiple Position Numbers:

Major Administrative Unit/College: College of Veterinary Medicine


Position Employee Group: Professionals-AP

Appointment Basis:

Appointment Status:

Employment %: 100

Full-Time/Part-Time: Full-Time

Work Hours: Standard 8-5

Varied Work Hours (if applicable):

Limited Term/Flexible Appointment/Off-Date Information:

Faculty: Salary Range Support Staff: Pay Minimum Salary Negotiable

If flex, dates of annual flex leave:

Pay Grade Level: 12

Position Summary: Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure and ensures that hardware, operating systems, software, and related procedures adhere to organizational standards; responsible for Linux and Windows systems that support infrastructure and Linux, Windows and Application systems that support Asset Management; ensures high availability and acceptable levels of performance of mission critical host computer resources; maintains networking (WAN/LAN/wired/wireless) standards and troubleshoots networking issues; installs new/rebuilt existing servers and systems and configures hardware, peripherals, printers, services, directories, storage, etc. in accordance with organizational standards, and project and operational requirements; contributes to and maintains system and security standards; develops and maintains installation and configuration procedures; researches and recommends innovative, and wherever possible, automated approaches for system administration tasks; and performs daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs, such as backups; performs daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, media is recycled and sent off site as necessary, and maintains retention schedule. Performs regular file archival and purge as necessary; provides Tier III support investigating and troubleshooting issues; creates, updates, and deletes user accounts and user access; repairs and recovers from hardware or software failures; applies patches and upgrades on a regular basis; upgrades administrative tools and utilities on a regular basis; performs Change Management on servers; configures/adds new services as necessary; and upgrades and configures system software that supports infrastructure applications or Asset Management applications; maintains operational, configuration, and other procedures; performs hardware upgrades and resource optimization as required; and maintains data center environmental and monitoring equipment; responsibilities sometimes require working evenings and weekends, sometimes with little advanced notice. No regular travel required.

Faculty: Minimum Qualifications Support Staff: Minimum Requirements Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in computer science, information systems, business, or related information technology field, with coursework in an information technology specialization related to the area of employment; one to three years of related and progressively more responsible or expansive work experience with maintaining an infrastructure in a large organization; experience with system administration of a complex technology infrastructure, supporting user's technology needs; network troubleshooting; Active Directory, Windows 7/8/10; Windows Server 2008/2012, MacOS, and Linux; enterprise software licensing and deployment, System Center Configuration Manager (SCCM); Asset Management; computer builds; information security and compliance; physical and virtual Servers, VMware and Citrix; networked and local storage; mobile devices; database and backup administration; experience with setup and support of hardware; designing, configuring and testing computer hardware; and networking and operating system software; and knowledge of networking (WAN/LAN/wired/wireless); or an equivalent combination of education and experience.

Typing Requirements (wpm):

Desired Qualifications: Bachelor's degree with a technical major, such as engineering or computer science; Systems Administration/System Engineer certification in Unix and Microsoft; four plus years' experience in system administration supporting Windows, MacOS and/or Linux and in desktop support; excellent trouble-shooting analysis and problem solving skills; excellent verbal, written, and interpersonal communication skills; knowledge of backup fundamentals, tape/drive backups, automation; scripting, IT Security and Compliance Standards; experience/knowledge of networking (WAN/LAN/wired/wireless); knowledge of applications/systems development methodologies; knowledge of software design tools; experience supporting a team of technical support staff; experience with maintaining infrastructure and complex systems for Clinical, Business, and Academic specialties; excellent decision making skills; strong project management/coordination skills.

Summary of Health Risks and Physical Demands (if applicable):

Required Applicant Documents: Resume/CV
Cover Letter

Optional Applicant Documents: Other Document

Number of Reference Letters Required: No letters required

Special Instructions to Applicants: Please provide the names and contact information for three professional references.

Department Website Address:

Name/Title/Email Address of Search Committee Chair:

If flex, dates of annual flex leave:

If flexible appointment, indicate end date of annual flex leave:

If flex, number of months worked per year:

Web Address for Posting:

Union Affiliation: Non Union

MSU is an affirmative action, equal opportunity employer. MSU is committed to achieving excellence through cultural diversity. The university actively encourages applications and/or nominations of women, persons of color, veterans and persons with disabilities.


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