Associate Dean, Division of Lifelong Learning
Division of Lifelong Learning
University of Maine
Working closely with the Associate Provost (AP), the Associate Dean provides leadership in the development, delivery, and management of all academic areas within the organization, including: online, hybrid and VC-distance graduate degree and certificate programs; adult degree completion programs; Summer University and Winter Session; and pre-college and early college programs. In addition to program development, the AD will oversee the design and implementation of high quality student support services within the Division to meet the demands of today’s students. The AD is part of the Associate Provost’s senior management team, which provides strategic vision and direction to all areas of the AP’s portfolio and does so in a collaborative team environment.
Essential Duties & Responsibilities
Oversees and manages the academic areas of the organization, including UMaineOnline, Summer University and Winter Session. Works with the AP to identify and plan for strategic program growth: helps develop new online graduate professional programs and strengthen the options for degree completion students; oversees program development during the summer session. Provides senior leadership for all student services, including online support services, the DLL advising center and Help Desk team. The Associate Dean represents the Associate Provost as needed in her absence.
Provides academic leadership and management for three major growth areas: 1) online degrees and programs and 2) programs that serve the needs of incoming first-year students, high school and international student; and 3) delivery of VC-distance graduate programs and degrees to campuses within the University of Maine System. Within the UMaineOnline brand, the AD will assist the AP and academic colleges to introduce new online programs, in particular graduate professional programs, which will meet the needs of Maine and beyond. (S)he works closely with the Center for Innovation in Teaching and Learning (CITL) team to ensure that online/distance (VC) courses are of the highest quality and meet the needs of distance students. In addition to the online portfolio of programs, (s)he will oversee the launch of high quality pre-college programs that help incoming first-year students get ahead in credit hours and enjoy a high quality experience on campus before the start of the fall semester. The AD will work closely with the AP and the Director of International Programs to also bring international students to the UM campus during the summer. In collaboration with academic units and the DLL team, the AD will manage year-round, strategic scheduling efforts that support the Think 30 initiative, and meets the needs of online, distance and adult degree completion students. (S)he will provide leadership in growing enrollments and will support the AP in identifying trends that will assist with strategic planning. (S)he works with the Office of Institutional Research and the Office of Assessment to gather and manage data regarding online programs and courses and reviews student evaluations to help improve course delivery.
Student Support Services
Provides leadership for the development and coordination of all student services and works closely with the DLL team to expand and improve enrollment and academic advising, registration services, Help Desk, and online services. This will include developing or improving policies, processes and procedures for communicating with prospective and current students, as well as faculty and external constituents, as needed. (S)he will work in close partnership with the Graduate School to enhance admission, registration and retention services for online students, as well as marketing, outreach and recruitment services.
The AD will design systems to measure and assess the success of key aspects of the student experience, from inquiry through admission and matriculation, in an effort to increase enrollments and improve retention. (S)he will be a strong advocate for students and work to ensure that the University supports their academic success.
Assists with developing and implementing a comprehensive enrollment and marketing plan to meet the Division’s enrollment goals. (S)he will work with the DLL marketing team to implement the annual strategic marketing plan, including digital, TV and radio, press releases and other promotional strategies for UMaineOnline, Summer University, Winter Sessions and Think 30.
Knowledge, Skills, & Qualifications
Doctorate degree with a minimum of 5-7 years working in higher education.
Comprehensive understanding of online, distance, adult learner, and continuing education students and programs.
Evidence of developing successful, innovative academic programs at the university/college level.
Excellent working relationship with the academic community, including faculty, department heads, associate deans and deans.
Commitment to academic excellence in the development of new programs, as well as the review and assessment of existing programs.
Evidence of commitment to developing high quality student support services.
Strong commitment to serving distance students and adult learners and creating the support structures needed for their success.
Must have/develop a thorough understanding of general education and major academic requirements.
Keen understanding of trends in higher education, particularly in the areas of program innovation and supporting post-traditional students.
Demonstrated success in managing staff in a team-based environment.
Requires excellent verbal, written and interpersonal communication skills.
Ability to prioritize and manage multiple projects simultaneously; excellent follow-through and skill at managing workflow, while adapting to changing needs.
An entrepreneurial spirit.
Facility with spreadsheets, databases and other financial and data management tools.
The ideal candidate will be entrepreneurial; have a proven track record in program development and student support services; have excellent communication skills, and enjoy working in a collaborative team environment.
Position Reports To: Associate Provost, Division of Lifelong Learning.
Salary: Salary is commensurate with experience and qualifications.
Supervisory Responsibility: The AD will supervise the following employees: Director of the Bachelor of University Studies; the Coordinator of the Advising Center; the Coordinator of Summer Programs (TBD); the Enrollment Advisor for UMaineOnline; the Coordinator of Marketing and Communications; and the Manager of Faculty and Student Support. (S)he will provide mentoring and professional development support to all employees.
Work Environment: The DLL is a fast-paced, entrepreneurial Division requiring flexibility, open-mindedness, and the ability to evolve and adapt to changing needs of the market and the university. The position requires some travel to UM’s Hutchinson Center in Belfast, travel to several regional and national conferences each year, and occasional in-state travel to other University of Maine System campuses and partner locations in Maine.
Work Schedule: University of Maine business hours are Monday through Friday, 8:00 a.m. to 4:30 p.m. Due to the nature of the position, work beyond regular hours (to include evenings and weekends) may be necessary to meet the requirements of the position. The employee shall establish regular office hours and, in consultation with the supervisor, adjust the work schedule as appropriate.
Position Type: Full time, fiscal year (12 months), salaried, ongoing, regular base-budgeted position.
Schedule for Evaluation: In accordance with guidelines established in The Handbook for Non-Represented Faculty, Professional and Administrative Staff.
Requirements: All employees are required to comply with applicable policies and procedures, as well as to complete applicable workplace related screenings, and required employee trainings, such as Information Security, Safety Training, Workplace Violence and Sexual Harassment.
Appropriate Background Checks Are Required
You will need to create a profile and application; upload a cover letter and a resume/curriculum vitae that fully describes your qualifications and experiences, with specific reference to the required and preferred qualifications; and provide contact information for three professional references. You will also need to complete online the affirmative action survey, the self-identification of disability form, and the self-identification of veteran status form. Incomplete application materials cannot be considered.
Review of applications will begin immediately and will continue until a suitable pool of candidates is found.
To Apply, Go To: https://UMaine.HireTouch.com
The University of Maine is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability, protected veteran status, or any other characteristic protected by law.