Police Dispatcher I
Police Dispatcher I
Job ID: 101980
Full/Part Time: Full-Time
Job Code: 8800
Job Grade: Dispatcher I
Salary and Hours Work Hours: Must be able to work any shift in a 24/7 schedule. Shifts may rotate but will vary depending on shift supervisor.
Salary Range: $3,096.00 - $5,026.00 Monthly Job Summary The Police Dispatcher provides essential dispatch communications and records maintenance within the University Police Department. Incumbent is responsible for maintaining effective and efficient communications between Public Safety, campus police officers in the field, outside emergency and law enforcement agencies, and the public.
Incumbent is responsible for receiving, recording and dispatching general and emergency information quickly, clearly and accurately.
For more information on the Public Safety/Campus Police Department, visit: http://www.csus.edu/aba/police/ Benefits/FLSA This position is covered by health benefits, and is non-exempt, (eligible for overtime compensation) according to the Fair Labor Standards Act.
For more information on the comprehensive benefits package offered by the University visit:
http://www.csus.edu/hr/departments/benefits/benefitsprograms.html Minimum Qualifications Entry Qualifications:
Entry to the first level within this classification typically requires one year of verifiable experience using a switch- board and two-way radio communication system in a law enforcement or comparable agency within the last ten years and a high school diploma or equivalent. Essential entry qualifications require the ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively, and learn the use of applicable automated dispatch and law enforcement systems and databases.
Incumbents must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course. Incumbents who, upon hire, do not possess a P.O.S.T. Dispatcher Certificate also will be required to pass a written test related to essential dispatching skills. Additionally, incumbents must successfully pass supplemental P.O.S.T. requirements for dispatchers such as a background check, physical and psychological examinations, drug testing, and related requirements. Required Qualifications 1. Ability to quickly learn the switchboard system
2. Ability to use typewriter, tape recorder, phone/radio recorder, radio transceiver, alarm panels, telephone, teletype typing
3. Ability to establish and maintain effective working relationships, interact with all members of the campus community and general public
4. Ability to maintain composure in highly stressful situations or when dealing with difficult individuals
5. Ability to independently respond and act quickly, accurately evaluate information and situations, and make appropriate decision in routine, non-routine and emergency situations
6. Ability to accurately interepret written policies, follow oral and written instructions, and transfer information
7. Abilty to provide clear and concise verbal directions quickly and accurately
8. Ability to present and summarize information in a variety of formats
9. Ability to maintain the confidentiality of sensitive information
10. May be required to wear uniform
11. Must be able to work any shift in a 24/7 schedule
Conditions of employment:
-Ability to pass background check Preferred Qualifications 12. Experience dealing with the public, particularly under adverse conditions
13. Experience working with radio transcievers, telephones, teletypes, silent alarms, and emergency signaling devices.
14. Experience functioning in emergency situations.
15. Experience maintaining records or logs, including statistical data.
16. Experience training co-workers or subordinates License/Certification Must possess a valid State of California driver's license and maintenance of safe driving record required. Eligibility Verification -Candidate selected will be required to provide proof of eligibility to work in the U.S. Background Check A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. Child Abuse and Neglect Report The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in the California State University Executive Order 1083 as a condition of employment. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.
It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit http://www.csus.edu/hr/departments/equal-opportunity/index.html
The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit http://www.csus.edu/hr/departments/equal-opportunity/Information%20for%20Job%20Applicants.html
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification. For additional information, visit http://www.csus.edu/aba/police/ Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2, 5, 7, and 9 will be given first consideration in the recruitment. Application Deadline OPEN UNTIL FILLED - Applications received by 11:59 p.m. Wednesday, March 29, 2017 will be given priority review. How To Apply Applications are only accepted through the Sacramento State jobs webpage located at http://www.csus.edu/about/employment/. Once there, applicants can also click on the instructions link to see how to apply. External applicants can apply by clicking on the Staff and Management Opportunities at Sacramento State link. Internal applicants can apply by logging on My Sac State.
Please note: Resumes will not be accepted in lieu of application.
Candidate must attach the following materials to the on-line application:
1. Letter of interest (Cover letter).
2. Current curriculum vitae/resume.
3. Three (3) references who can speak to a broad range of candidate's professional qualifications (including name, title, and telephone number).
For questions regarding this search, contact:
For technical assistance with the application, please contact our IT help desk at 916.278.7337.
To apply, visit: http://www.csus.edu/about/employment/