Office Assistant II (International Education Program)

Location
94402
Posted
Mar 08, 2017
Institution Type
Community College


San Mateo County Community College District

Office Assistant II (International Education Program)

Posting Number: 2014367S

Department: Admissions & Records CSM (DEPT)

Location: College of San Mateo

Position Number: 4C0252

Percentage of Full Time: 100%

Months per Year: 12

Salary Range: $46,668 (annual) - $56,676 (annual)

Position Type: Staff & Admin

General Statement:

San Mateo County Community College District values the principles of diversity and equity. We provide our students with a rich and dynamic learning community that embraces differences, emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become critical thinkers and socially responsible leaders.

Under general supervision, the Office Assistant II performs detailed clerical and operational support for the International Education Program. Under direction, the Office Assistant II initiates, implements and coordinates office procedures and timelines in order to provide support for current and prospective international students and the International Education Program. Public contact is extensive, and involves College and District staff, faculty, students, vendors, other educational institutions, business and community representatives, regulatory agencies, and governmental agencies for the purpose of exchanging policy and procedural information, as well as international inquiries from agents, students, and families. A moderate degree of independent judgment and creativity is required to resolve student issues and support program staff. Consequences of errors in judgment could be costly to the program and detrimental to student visa status. The Office Assistant II classification can train and lead the work of volunteers and student assistants as assigned.

Minimum Qualifications:

• Graduation from high school and college courses in business administration, office administration, or a closely related field OR an equivalent combination of education and experience
• Successful general clerical experience of increasing responsibility
• Extensive public contact experience with people of diverse cultures, language groups and abilities
• Experience with the organization and maintenance of electronic and manual files and records
• Experience with the use of a variety of computer software to compose and prepare correspondence, forms, reports, presentations, and other written materials
• Demonstrated skill in working as part of a customer service team

Knowledge, Skills, and Abilities:

1. Knowledge of office organizational procedures including workflow, current office equipment, supplies, file systems and computer applications
2. Skill in multi-tasking and workload prioritizing under deadline pressure
3. Skill in use of the Microsoft Office Suite and web-based content management systems
4. Skill in respectful, tactful and sensitive interaction with people who are diverse in their cultures, language groups and abilities
5. Skill in oral communication, including public speaking
6. Skill in written communication
7. Skill in organizing data, setting up, tracking and maintaining data in electronic and manual files
8. Ability to work effectively as part of a customer service team

Preferred Qualifications: • Ability to speak a second language (Mandarin/Chinese highly desirable)

Benefits: Benefits include paid holidays, vacation and sick leave. The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents. Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Classified employees participate in the Public Employees’ Retirement System, a defined-benefit retirement plan through the State of California. Optional tax-deferred 403(b) and 457 retirement plans are also available.

First Review Date: 11/30/2016

Open Until Filled: Yes

To apply, visit: https://jobs.smccd.edu/

The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.




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