Field Technician

Employer
ADVANCED BUSINESS EQUIPMENT, INC.
Location
Asheville, NC
Posted
Mar 08, 2017
Jobs Outside Higher Education
Software & Technology
Institution Type
Outside Academe


Job Description

We are currently looking for a Field Technician, we are seeking outstanding candidates to join our service team in our Western North Carolina market. As a Field Technician, you will perform a full range of on-site maintenance and repairs on assigned products including technical diagnostics,

break/fix, network installation, removal and customer call assistance As a Field Technician, you will also be responsible to manage your territory, inventory and customer relationships, along with maintaining a high level of customer satisfaction. As a Field Technician you will be given the training and the tools necessary to be successful.

Qualifications

Prior Service Experience on Copiers, Printers or Fax Machines - Preferred

Comptia N+ and/or A+ Certification Preferred

Canon and/or Konica Minolta experience a plus

Networking Knowledge

Skilled Computer Knowledge

AC/DC Circuitry Knowledge

Excellent Analytical and Problem Solving Skills

Good Interpersonal Skills

Excellent Team Player

Excellent Time Management

Excellent Focus on Customer Satisfaction

Network Connectivity Experience Required

Self Motivated and Dependable, Results Focused

Ability to work independently at a customer site.

Must work well with customers and exhibit professional appearance and demeanor at all times





Responsibilities

Successful completion of training classes and effective servicing of those products.

Maintains tool kit, supplies, and accurate inventory for assigned territory.

Shows measurable progress in technical abilities, troubleshooting techniques and productivity.

Must maintain the minimum call per day average.

Utilizes an up-to-date file of service manuals, part books and other service literature using the laptop issued to them

and develops familiarity with contents

Must follow the policies and procedures set forth by Advanced Business Equipment

Manages territory, inventory and customer relationships, along with maintaining a high level of customer satisfaction.

Performs full range of on-site maintenance and repairs on assigned products to include technical diagnostics,

break/fix, network installation, removal and customer call assistance.

Company Description
Advanced Business Equipment, Inc. is a locally owned and operated independent dealer providing excellent sales and service to our clients since 1981. We provide a wide range of superior office equipment solutions to businesses and organizations throughout 27 counties in WNC and Upstate South Carolina. Product lines for the business include Konica Minolta, Canon, and wide format printing. We pride ourselves in the commitment to great customer service and support; and, we will do everything we can to find the right products to serve our customers' needs.


Asheville, NC

d51def9511

Tue, 7 Mar 2017 08:54:07 PST

PI97133696