ITSM/Remedy Subject Matter Expert (SME) 4 -- ESN-051016(4)
Requisition Number: 960
Employment Type: Full-Time
Location: Chesapeake, Virginia
Date Posted: 04-05-2016
Date Closing: When Filled
BMC ITSM Remedy architect - Successful candidate will be experienced at performing the design, testing, installation and integration of BMC ITSM Remedy (targeting version 9.0) in a Red Hat Enterprise Linux/Oracle Database environment. They should be well versed in the development of Remedy filters, forms and workflow. Work with a professional services team to design the new system architecture for BMC ITSM Remedy 9.0 Develop transition plan, with support from BMC professional services, to migrate from BMC ITSM Remedy 7.6.02 to 9.0 Document detailed site specific installation and configuration procedures for the BMC ITSM Remedy 9.0 system Develop custom Remedy filters, forms and workflow to meet customer specifications Work in conjunction with Database engineering team to perform ITSM Remedy multi-site active replication using Oracle GoldenGate database replication technology.
BS in Information Technology, computer Science, or related
DoD 8570 compliant Security+ Certs/Training in BMC Remedy technologies
Unassisted lifting as required for working with installing/De-installing cabinet mounted electronics equipment.