Quality Outcomes Manager

Riverside, CA
Mar 07, 2017
Institution Type
Four-Year Institution

Full/Part Time
Full Time

8AM - 5PM

$54,483 - $83,106

Position Information
This position understands, implements, and educates to create better practices/processes for improved outcomes for our patients in compliance with regulatory agencies such as Centers for Medicare and Medicaid Services (CMS) which have an impact to the financial being of the clinic setting. Provides project management support to clinic operations by collaborating with leadership in the changes to service lines and opening new clinic locations.
Please note: UCR is implementing a new job classification system, Career Tracks, with effective dates of September 27, 2015 for non-exempt employees and October 1, 2015 for exempt employees. The payroll title for the position for which you have applied may change at the time of hire or on September 27, 2015 and October 1, 2015, respectively. This change will not impact job duties, responsibilities or a salary that has been offered. Please visit: http://hr.ucr.edu/salary/careertracks.html for further information.

Minimum Requirements
-Bachelor's Degree in a related field required.

-Five years of high level administrative experience coordinating programs and multiple projects.

-Knowledge of medical office practices, procedures and methods; knowledge of EHR applications.

-Excellent critical thinking and problem-solving skills.

-Demonstrated ability to develop and manage work plans and to prioritize, organize, and systematically handle a variety of tasks simultaneously.

-Advanced communication and interpersonal skills.

-Ability to work effectively with staff/faculty from diverse ethnic/racial backgrounds, educational levels, sexual orientations and identities.

-Ability to work independently under general direction and to work collaboratively with others.

Preferred Qualifications
-Knowledge of Healthcare Effectiveness Data and Information Set (HEDIS), Quality Assurance Reporting Requirements (QARR), National Committee for Quality Assurance (NCQA), Medicare Shared Savings Program Accountable Care Organization (ACO) and Group Practice Reporting Organization (GPRO) measures.

-Project management and quality improvement techniques/methodology including process mapping and work-flow analysis tools experience.

-Computer proficiency and first-hand experience in using electronic health records systems to document patient interactions and coordinate care.

-Advanced Excel skills including the use of conditional formatting, formulas, pivot tables and charts

-Knowledge of database design.

Additional Information
In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history and culture. UCR gives every student the resources to explore, engage, imagine and excel.

At UC Riverside we celebrate diversity and are proud of our #12 ranking among the nation for most diverse universities (US News and World Report 2013-2014). Become part of a place that fosters success for all its constituents, students, faculty, and staff, and where work/life balance and campus culture are integral to our way of life.

UCR is ranked 55th among top public universities (US News and World Report 2013-2014).

The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

For information about our generous employee benefits package, visit: Employee Benefits Overview


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