Executive Director and Chief Operating Officer, UCR Health

Riverside, CA
Mar 07, 2017
Institution Type
Four-Year Institution

Full/Part Time
Full Time

8AM - 5PM

$103,400 - $178,650

Position Information
Directs the operations and program planning for healthcare clinics and/or centers; develops plans to optimize practices and resources, people, space, time and equipment.

The Executive Director and Chief Operating Officer, UCR Health is under the direct supervision of the CEO, UCR Health & Senior Associate Dean for Clinical Affairs for the UCR School of Medicine (SOM). This position directs the administrative, financial, and operational activities of the clinical care services of the UCR SOM clinical enterprise known as UCR Health. The position collaborates with the UCR SOM clinical departments in supporting medical practice in the clinics and both outpatient and inpatient service areas of the health system.

This position will be a key contributor in building the clinical practice with the establishment of practice sites spanning Inland Southern California regions including the Coachella Valley, Riverside Metro, San Bernardino County, and Southwest Riverside (Temecula/Murrieta) regions. This includes hiring physicians, developing and outfitting practice sites, implementing managed clinic staffing and operations, building business models/plans and pro formas. The operating budget, revenue streams and clinical practice sites are expected to expand at a rapid growth trajectory over the next several years.

The UCR School of Medicine, the first public medical school in California in more than 40 years, is committed to training a diverse physician workforce for Inland Southern California region and to developing research and health care delivery innovations that improve the health of medically underserved populations. We invite you to share in the excitement of being part of an emerging medical school which will have widespread impact on the health of Inland Southern Californians.

Please note: UCR is implementing a new job classification system, Career Tracks, with effective dates of September 27, 2015 for non-exempt employees and October 1, 2015 for exempt employees. The payroll title for the position for which you have applied may change at the time of hire or on September 27, 2015 and October 1, 2015, respectively. This change will not impact job duties, responsibilities or a salary that has been offered. Please visit: http://hr.ucr.edu/salary/careertracks.html for further information.

Minimum Requirements
Bachelor's degree in related area and/or equivalent combination of experience/training.

Strong clinic/center management experience, with progressive expertise in practice management, scheduling, customer-service methods, incident reporting, regulatory compliance, accreditation requirements, information technology, and the policies, principles, best practices, and standards involved with effective clinic/center administration.

Excellent skills in successfully managing clinic / center administration functions. Skills to develop strategic plans, create benchmarks, integrate systems and fiscal management.

Excellent and advanced managerial skills and human resources management knowledge, including staff deployment, resource utilization, budgeting and financial management, quality improvement, and program planning and implementation

Excellent and advanced communications skills to convey complex information clearly and concisely to all levels of staff, management, and outside agencies, with the ability to motivate, influence, and persuade others

Strong knowledge of relevant healthcare and clinic operations information technology, including billing systems and patient care workflows and processes.

Strong knowledge of relevant regulatory requirements, as well as related legislative, accreditation, licensing and compliance environments.

10 years of recent and progressively responsible experience in hospital and clinical operations, ideally in a multi-specialty and/or primary care setting.

Demonstrated experience in management, strategic development, and organizational structure as it relates to healthcare facilities including funding, planning, design, construction and renovation of space.

Demonstrated experience planning, implementing, managing, and evaluating projects/programs geared toward broadening a clinical enterprise.

Demonstrated experience in managing project budgets, coordinating multiple projects, adapting programmatic objectives to changes in resources and establishing priorities as affected by budgetary issues.

Experience in successful revenue sourcing in a healthcare setting.

Knowledge of industry revenue sourcing/venture capital acquisition dynamics and development concepts with proven success in assisting with identification, cultivation and sourcing.

Demonstrated strong interpersonal and organizational skills, including the ability to work effectively, with individuals from all levels of an organization from diverse institutional sectors to achieve common objectives.

Demonstrated understanding of unique political, policy and protocol concerns of decision makers in corporate, federal, state and nonprofit organizations.

Strong knowledge of clinical revenue cycle management.

Preferred Qualifications
Graduate degree in business, management or healthcare administration, or related field or equivalent.

Experience managing physician revenue cycles.

Additional Information
In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history and culture. UCR gives every student the resources to explore, engage, imagine and excel.

At UC Riverside we celebrate diversity and are proud of our #12 ranking among the nation for most diverse universities (US News and World Report 2013-2014). Become part of a place that fosters success for all its constituents, students, faculty, and staff, and where work/life balance and campus culture are integral to our way of life.

UCR is ranked 55th among top public universities (US News and World Report 2013-2014).

The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

For information about our generous employee benefits package, visit: Employee Benefits Overview


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