6280 Retention Program Specialist (Student Services Professional III), Office of the Associate Vi

San Diego, California
Mar 06, 2017
Institution Type
Four-Year Institution

Please note:  

This position is only open to current CSU employees represented by the Academic Professional of California (Unit 4).


San Diego State University is seeking applicants with demonstrated experience and/or commitment to teaching and working effectively with individuals from diverse backgrounds and members of historically underrepresented groups.

Initial review of applications will begin on March 16, 2017. To receive full consideration, apply by March 15, 2017. The online application should be completed in detail. Completion of the online application is required for consideration; a resume alone will not suffice. 

For more information on San Diego State University, please click here.

  Position Information  

This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on or before 06/30/2018. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

Under the supervision of the Associate Vice President for Student Affairs, the Retention Program Specialist will assist in the design, administrative planning, implementation and evaluation of the Aztec Scholars Initiative (ASI) program, Special Projects and Events.  In addition, the Retention Program Specialist will be directly responsible for designing, developing, implementing and evaluating new programs and services to promote retention and graduation of ASI participants.  The incumbent will independently provide comprehensive advisement to students in areas which may include career, academic, learning, campus life and/or related issues.  The Retention Program Specialist will also assist in the transitional programming of newly admitted students which includes First-Time Freshmen and Community College Transfers.

For more information regarding the Aztec Scholars Initiative programs, please visit the following:



  Compensation and Benefits  

Starting salary upon appointment not expected to exceed $4,584 per month. CSU Classification Salary Range: $4,204 - $5,989 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. 

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here


Minimum Qualifications 


Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.


Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.

A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Preferred Qualifications and Specialized Skills

  • Experience working and interacting effectively with diverse groups of staff, faculty, and student populations.
  • Experience working with students from low income, traditionally underserved, and traditionally disadvantaged backgrounds.
  • Knowledge of multicultural competencies.
  • Knowledge of program development, data gathering, assessment, and evaluation skills. Problem solving and organizational skills.
  • Ability to work independently and following through on assignments with minimal direction, and in performing a variety of duties, often changing from one task to another of a different nature.
  • Ability to work effectively in a strong service environment that is subject to constantly changing priorities.
  • Excellent writing and communication skills; ability to build strong collaborative relationships within the unit and other areas of the university and community.
  • Master’s degree in Counseling, College Student Development, Higher Education, or a directly related field.
  • Demonstrated experience with oral and written presentations to parents, students, and/or community groups.
  • Experience in, or the ability to rapidly acquire, a working knowledge of creating publication materials and related communications information for print and website use.

  Application Procedures  

To apply for this position, please click on the "Apply Now" button on this page.  You must submit your application by clicking on the "Submit" button. If you need assistance completing your application, please click here.

Applicants with disabilities requiring assistance may call (619) 594-7099.

General Information

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. 

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

SDSU is a smoke free campus. For more information, please click here.

SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.

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