Administrative Assistant - Financial Aid Office

Bismarck, North Dakota
Mar 03, 2017
Institution Type
Four-Year Institution

Administrative Assistant - Financial Aid Office

The University of Mary invites applications for a full-time, non-exempt Administrative Assistant for the Financial Aid Office.  The Administrative Assistant for the Financial Aid Office performs a wide range of administrative/office support activities for the department and/or directors to facilitate the efficient operation of the Financial Aid Office.

Essential Roles and Responsibilities Include:

  • Answer, screen and transfer inbound phone calls and requests for information
  • Receive and direct visitors and answer general aid inquiries
  • Assists students and parents by phone or in person with all questions
  • General clerical duties including photocopying, fax and mailing
  • Maintain filing system
  • Schedule and coordinate meetings for the office
  • Open, sort and distribute incoming correspondence
  • Transmits and receives all files daily from CPS using EdConnect 
  • Maintain daily ISIRs, monitors and prints financial aid transcripts from NSLDS on each transfer student
  • Updates communication letters yearly and as needed, within federal and institutional guidelines
  • Maintain office supply inventories and financial aid communication pieces
  • Load  Nursing Student Loan MPN notes to ECSI Website
  • Collect all Nursing Student Loan MPNs, either electronic or paper. Ensures entrance loan counseling is complete  prior to disbursement
  • Assists with appropriate Consumer Information dissemination, specifically:
    • Mailing loan disbursement notification letters within federal guidelines
    • Processing of exit packets as students withdraw and/or graduate
  • Maintain FERPA compliance
  • Supports the university in the administration of financial aid within the realm of federal regulations
  • Maintains the integrity of the University of Mary through ethical interaction with students and through quality data processes
  • Upholds and promotes the Christian, Catholic, Benedictine mission of the University of Mary
  • Supports the ongoing implementation of Ex Corde Ecclesiae, the apostolic constitution on Catholic colleges and universities
  • Builds a culture of ready and earnest hospitality in the Office of Financial Affairs and throughout the university in accord with Saint Benedict’s admonition that all be received as Christ

Qualifications Include:

  • A high school education is required
  • Two years of financial aid or work-related experience is required

Knowledge and Skills Include:

  • Detail-oriented with the ability to work under pressure
  • Ability to organize workflow in a self-directed manner
  • Exceptional written, oral, and interpersonal skills are critical as interaction will require times of sensitive interaction with students and families
  • Excellent communication skills in order to interact daily with students, faculty, and staff
  • Must possess the ability to present a professional image in all telephone and personal contacts
  • Ability to work independently
  • Ability to prioritize daily duties
  • Strong understanding of computer programs, including Word, Excel, and Access, EdConnect, Jenzabar, and PowerFaids

The University of Mary is a private, Christian, Catholic, Benedictine university that welcomes students of all faiths and backgrounds. Infusing Benedictine values throughout the educational experience, Mary offers distinguished, professionally-focused academic programs enlivened by the liberal arts, global and civic service, robust internships, and mentoring by respected faculty. As one of the most affordable private universities in the nation, Mary offers exceptional educational value as well as outstanding scholarship and financial aid opportunities.

For more information on the University of Mary, please watch a short video by clicking on this link:

We welcome your interest in joining the University of Mary. To apply, email a letter of interest and resume to or mail to University of Mary, Attn: Human Resources, 7500 University Drive, Bismarck, ND 58504.

Equal Opportunity Employer