Employee Relations Manager

Mar 03, 2017
Institution Type
Four-Year Institution

Employee Relations Manager

University of San Francisco

Job Summary:

Under the general direction of the Director of Employment, Professional Development and Compensation the Employee Relations Manager facilitates employee relations, conducts investigations, manages compliance activities related to University policy and state and federal law, and implements employee engagement initiatives. This position monitors and analyzes workplace trends, policies, procedures, and practices to enhance all employees' opportunities to contribute to University goals and objectives and to adjust operations to match cultural and workforce changes.

Job Responsibilities:

• Manages responses to employee relations inquiries, investigations, corrective actions, and related activities.
• As directed, conducts investigations related to complaints filed under the Discrimination and Harassment Policy, Title IX, Title VII, and other harassment or discrimination complaints and to non-union employee grievance cases that require a significant amount of coordination, investigation, and follow through.
• Serves as an Employee Relations expert, providing counsel and guidance to Human Resources and the University about complex and escalated issues such as interpretation of policies and practices, performance management, job eliminations other terminations, conflict resolution, disciplinary action, and other issues that present significant risk to the University.
• Assists management with maximizing employee performance and engagement. Coaches managers to provide them with supervisory techniques and tools. Helps management develop action plans to address performance issues.
• Partners and collaborates with HR areas as necessary to ensure all employee relations issues are addressed and resolved.
• Partners with Labor Relations to ensure consistent application and messaging of University policies, procedures, and practices.
• Configures, maintains, and utilizes employee relations database (Maxient) to record, analyze, enter data, coach, council, and process or close files for a wide variety of issues.
• Oversees and gathers responses to employment discrimination charges and third party inquiries.
• Serves as an internal resource for management, staff, and faculty to ensure that they have an understanding of University employment policies, procedures, and practices and apply them correctly.
• Manages HR processes such as “additional pay, telecommunication agreements and confidentiality agreements.
• Ensures compliance in all areas of Human Resources that are subject to local, state, and federal laws, including California law updates and developments, and prepares institutional reports as required.
• Stays abreast of all rules and regulations, and ensures that the University remains labor compliant with regard to its internal relations. Documents, investigates, and resolves related incidents or directs escalated issues to the appropriate outlet.
• Coordinates and/or conducts training for supervisory staff, managers, administrators, and other employees on compliance topics, policies, and procedures in order to limit the University’s exposure to liability.
• Manages HR vendor relationships to ensure service levels are consistently met and expenses are in line with budgeted expectations
• Conducts exit interviews for staff and faculty as required.
• Drafts recommended changes to and maintains all non-union employee handbooks and guidebooks.
• Responsible for all Employment and Human Resources policies to ensure they are up to date and remain locally, state and federally compliant
• Disseminates compliance-related policies and procedures to employees.
• Participates on institutional committees as assigned to represent Human Resources.
• Performs other duties as assigned.

Minimum Requirements:

• Bachelor’s degree preferred, 5 years of Human Resources experience may substitute for degree
• Minimum of (8+) years of progressively responsible experience Human Resources. Experience working with all levels of management and staff.
• Strong knowledge of and ability to apply practical expertise when addressing issues related to federal, state, and local employment laws, including but not limited to FCRA, FLSA, ADEA, Title VII, Title IX, ADA, FMLA, and NRLA.
• Experience conducting and managing investigations of complex, sensitive workplace complaints and government agency claims and audits, including EEOC and state discrimination charges, OFCCP audits, and internal ethics reports.
• Ability to be responsive and accessible and to maintain a high level of tact when conducting confidential investigations.
• Strong written and verbal communication skills, including the ability to negotiate and influence leadership.
• Working knowledge of HRIS databases, Microsoft Office suites, Google Docs, electronic mail and electronic calendar programs.
• Higher Education and union experience preferred.

Additional Knowledge, Skills, and Abilities:

For information on how to apply, please visit the following link: www.usfjobs.com

EEO Policy
The University of San Francisco is an equal opportunity institution of higher education. As a matter of policy, the University does not discriminate in employment, educational services and academic programs on the basis of an individual’s race, color, religion, religious creed, ancestry, national origin, age (except minors), sex, gender identity, sexual orientation, marital status, medical condition (cancer-related and genetic-related) and disability, and the other bases prohibited by law. The University reasonably accommodates qualified individuals with disabilities under the law.


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