Coordinator of International Student and Scholar Services (SSPIV)

Mar 02, 2017
Institution Type
Four-Year Institution

Coordinator of International Student and Scholar Services (SSPIV)

Job ID: 101970

Full/Part Time: Full-Time

Regular/Temporary: Regular

Job Code: 3086

Job Grade: Range A

Salary and Hours Work Schedule: Monday through Friday, 8:00 a.m. - 5:00 p.m., hours and days may vary including evenings and weekends.

Classification Salary Range: $4,796.00 - $6,841.00 Per month Job Summary Under the general direction of the Director of International Programs and Global Engagement, the Coordinator of International Students & Scholars is responsible for the coordination of services delivered to international students and scholars.

The Coordinator assists F-1 students as a Designated School Official (DSO) with the Department of Homeland Security (DHS) post admission/pre-arrival, during studies, and after graduation in all aspects of university life including academic/ personal advising, employment options, immigration reporting and processing, and federal agency requirements (SSA, DMV, IRS) to ensure F-1 students maintain their immigration status in accord with DHS and Student Exchange Visitor Information System (SEVIS) rules and regulations.

The Coordinator is responsible for administering the J Visa Exchange/Non-degree program for the university. This program allows students to attend the university for 1-2 semesters on partner university one-to-one exchanges and CSU system-wide International Program exchanges. Students from non-partner universities can also study on the general Non-Degree Student Program. These duties include serving as the primary J visa Alternate Responsible Officer (ARO), reviewing applications of incoming international exchange and non-degree students for admission eligibility; advising students on federal government, state, and CSU policies and procedures; and serving as liaison with staff and faculty of partner universities, government agencies, embassies and consulates. The Coordinator is responsible for assisting J-1 students in maintaining their immigration status and ensuring the university remains in compliance with SEVIS and US Department of State regulations. Also responsible for submitting an annual evaluation report and a bi-annual J program recertification reviewed by the US Department of State to maintain the university's eligibility to host J-1 Students/Scholars.

The Coordinator is responsible for the planning, administration, operation and evaluation of the International Research Scholar Program. Duties include liaising with Academic Affairs, department chairs, school deans, faculty, administrative and services offices and the US State Department. The Coordinator is responsible for advising international faculty scholars on J visa immigration regulations, university policies and procedures, services, and personal problems; and advising academic departments and faculty regarding immigration policies as they pertain to international scholars.

Because the incumbent serves as advisor to matriculating students on F-1 visas, as well as all incoming J-1 students and scholars (J-2 dependents), it is imperative for the Coordinator to be fully knowledgeable of federal government immigration policies pertaining to Student Exchange and Visitor Information System (SEVIS), F and J visa immigration regulations, and procedures for the issuance of appropriate Certificate of Eligibility for Non-immigrant Status (I-20s) and Certificate of Eligibility for Exchange Visitor (J1 status, DS-2019s) in order to independently research, interpret and implement the complex immigration regulations, which pertain to F and J visa programs.

For more information on International Programs and Global Engagement, please visit: Benefits/FLSA This position is covered by health benefits, and is exempt, (not eligible for overtime compensation) according to the Fair Labor Standards Act.

For more information on the comprehensive benefits package offered by the University visit: Minimum Qualifications Knowledge and Abilities:
The following knowledge and abilities as well as those listed at lower levels in the Student Services Professional series are required for appointment to this classification.

Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods.

Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view.

Possession of these knowledge and abilities is typically demonstrated through the Experience requirements below.

Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems.

A master¿s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling.

Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related. Required Qualifications Experience:
1. Experience advising international students and scholars.

2. Knowledge of U.S. and non-U.S. educational systems, curriculum, admissions policies, and academic programs.
3. Working knowledge of international student and scholars services.
4. Knowledge of and ability to interpret complex policies, regulations, and procedures related to the Department of Homeland Security (DHS), US Department of State, and the Student Exchange Visitor Information System (SEVIS) as it relates to F/J visa holders.
5. Strong interpersonal and cross-cultural skills
6. Strong verbal and written communication skills
7. Strong organizational skills
8. Proficiency using standard office software (e.g. Microsoft Office Suite)
9. Ability to effectively interact with ethnically and culturally diverse individuals and groups
10. Ability to handle sensitive information and situations
11. Ability to translate courses, units and grading systems between educational systems is required.
12. Ability to meet the requirements per government regulations for Designated School Official (DSO) and Alternate Responsible Officer (ARO), e.g. possession of US citizenship or US legal permanent resident status Preferred Qualifications 13. Master¿s degree in a job-related field (such as education, business administration or social science)
14. Experience living/studying abroad
15. Working knowledge of one or more foreign languages
16. Familiarity with California State University, Sacramento international student admission policies and academic programs. License/Certification Must possess a valid State of California driver's license and maintenance of safe driving record required. Eligibility Verification Candidate selected will be required to provide proof of eligibility to work in the U.S. Background Check A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. Child Abuse and Neglect Report The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in the California State University Executive Order 1083 as a condition of employment. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification. For additional information, visit Application Deadline OPEN UNTIL FILLED - Applications received by 11:59p.m. Wednesday, March 15, 2017 will be given priority review. How To Apply Applications are only accepted through the Sacramento State jobs webpage located at Once there, applicants can also click on the instructions link to see how to apply. External applicants can apply by clicking on the Staff and Management Opportunities at Sacramento State link. Internal applicants can apply by logging on My Sac State.

Please note: Resumes will not be accepted in lieu of application.

1) Letter of interest (Cover letter).
2) Current curriculum vitae/resume.
3) Three (3) references who can speak to a broad range of candidate¿s professional qualifications (including name, title, and telephone number).

For questions regarding this search, contact:
Recruitment Analyst: Baron Siegfried Marsh
Phone Number: 916-278-6076

For technical difficulties, please contact our IRT help desk at (916) 278-7337.

To apply, visit:


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