University Collections Coordinator
This professional staff member reports to the Senior Assistant Bursar for Collections and is responsible for collection of past due accounts from former students in accordance with Miami University’s accepted procedures and policies, and management of inquiries from students and families (written and verbal) concerning the validity of debt.
Position requires an associate or bachelor’s degree or equivalent work experience with 2-5 years in a collections-related position. Applicants must have strong critical thinking, analysis and problem solving, and strong negotiating skills; must be detail minded, organized, and proficient in MS Word, Access and Excel; must possess excellent written and verbal communication skills; must have the ability to handle numerous tasks, assign priorities, and handle confidential information; must have the ability to establish working relationships with co-workers, supervisors, university personnel, students, parents and outside collection agencies.
- The University is committed to equal opportunity, affirmative action, and eliminating discrimination and harassment. Miami University does not discriminate on the basis of age, color, disability, gender identity or expression, genetic information, military status, national origin, pregnancy, race, religion, sex, sexual orientation or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations/or disabilities related to employment should be directed to ADAFacultyStaff@MiamiOH.edu or 513-529-3560. Miami University's Annual Security and Fire Safety Report with information on campus crime, fires, and safety may be found at: http://miamioh.edu/campus-safety/annual-report/. Hard copy available upon request. A criminal background check is required. All campuses are smoke and tobacco free campuses.