Online Student Specialist

Wilmington, North Carolina
Mar 01, 2017
Institution Type
Four-Year Institution

Vacancy Number: S00470
Working Title: Online Student Specialist
Career Band Title: Administrative Specialist
Location of Workplace: Main UNCW Campus
Competency Level: Advanced

Essential functions of this position:
Serve as primary liaison and decision maker in office for Online Accelerated Program (OAP). Assess needs for articulation and posting of standard and non-standard transfer credit for OAP students. Manage OAP academic calendar. Maintain accuracy of degree audits including application of substitutions and waivers to student records. Assure timely processing of graduation checks and degree posting for OAP students. Contribute to the mission of the Office of the Registrar.

N.C. Minimum Required Knowledge, Skills, & Abilities:
High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Additional knowledge, skills, and abilities required to perform the essential functions of the position:
Independent decision making
Able to apply academic policy to non-standard situation
Strong written and verbal communication skills
Ability to work in close partnership with team
Knowledge and observance of FERPA and privacy standards

Preferred education, professional skills and experience:
College graduate or significant previous higher education work experience in a related area.
Demonstration of initiative, independent problem resolution, and adaptability to new and non-standard challenges
Previous higher education work experience and familiarity with bachelor-degree design and requirements
Previous work with admissions, academic advising, project management, or systems support
Familiarity with online education, bachelor and master degree design and requirements
Understanding of transfer policies and articulation practices, knowledge of university and program curriculum and degree requirements
Ability to manage multiple event timelines and deadlines
Willingness to work non-traditional hours including weekends and evenings in support of student and program needs

Recruitment Range: $41,000
NC Salary Grade Equivalency: 63
Hours Per Week: 1.0 (40 hours per week)
Months Per Year: 12 Months
Work Days: Monday - Friday, occasional weekend and nights
Work Hours: 8:00AM - 5:00PM, flexibility required
Position Number: 7960
Job Posting Date: 03/01/2017
Job Closing Date: 04/03/2017

Special Instructions:
PLEASE NOTE: To receive full consideration, please be sure you have fully completed the entire application before you apply for this position. Failure to answer all required questions will cause the system to disqualify your application.

You will be required to attach a cover letter and resume to successfully apply for this position. To receive full consideration, please be sure you have completed the ‘Work History’ section of the application before you apply for this position.

For more info/to apply visit Applications must be submitted through the online application system to be considered.

This position is being recruited at the Advanced level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

EEO Statement:
UNC Wilmington actively fosters a diverse and inclusive working and learning environment and is an equal opportunity employer. Qualified men and women from all racial, ethnic or other minority groups, protected veterans, and individuals with disabilities are strongly encouraged to apply.

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