Assistant Director Financial Aid #000036
Posting Information: The purpose of this position is to counsel prospective and current students/families on all aspects of financial aid, scholarships, and student accounts, as well as participate in outreach activities and presentations to encourage timely completion of the financial aid and scholarship application processes. This includes in-person meetings, open houses, FAFSA Day, phone and email conversations, and other venues as required. Additionally, this position will process federal, state, and institutional financial aid, including: Completion of federal financial aid forms (FAFSA); verification and professional judgment of students' financial aid applications; awarding of financial aid on behalf of the University- including special populations of students. This position will also serve as a primary point of contact for student and parent loan activity: This position is responsible for maintaining the federal direct loan programs as well as private loans received by students and/or parents. Maintenance includes but is not limited to origination, reconciliation, monitoring, and EFT confirmation and disbursement of funds. This position will be responsible for the implementation and management of a comprehensive student education program geared at student awareness of loan debt and the options available to them as well as default prevention, including but not limited to forgiveness, consolidation, forbearance processes, deferment requirements and requests as well as repayment options. Additionally, the position will assist in the implementation of an overall financial aid literacy program geared at familiarizing students with the process and eliminating the barriers presented to students in applying for financial aid and scholarships.
Minimum Training & Experience Requirements: MINIMUM QUALIFICATIONS: Minimum qualifications for the Assistant Director of Financial Aid position include graduation from an accredited four year college or university in business, education, higher education, administration, or an appropriate student services related field.
Preferred Qualifications: PREFERRED QUALIFICATIONS: Preference given to applicants with a Master's degree and prior experience in higher education, specifically experience in the financial aid capacity. Experience with automated financial aid systems such as BANNER is desirable. This position requires a highly organized person with the ability to multitask. Strong customer service background is a must with excellent oral and written communication skills.
Special Instructions to Applicants: To be considered; you must apply online. Attach a cover letter/letter of interest; a current resume; and a list of at least three references (include complete contact information). Review of applications will begin immediately and continue until the position is filled. For question or additional information, please contact Trina Orr, Director at 828-227-7290.