Admissions Counselor

University Park
Feb 25, 2017
Institution Type
Four-Year Institution

Department: Admissions

Position Summary: The primary role of the Admissions Counselor is to help increase the number of qualified applicants to the University and to enroll the most talented and diverse student body. The Admissions Counselor will execute targeted interpersonal, electronic and in-person engagement with prospective students, as defined by enrollment goals that are in alignment with the Universitya€™s Strategic Enrollment Plan. He or she will be responsible for counseling prospective freshman, transfer and graduate-level students, participating in on-campus events and telecounseling students through the Universitya€™s web-based liveChat system. The selected candidate will be responsible for the following: a€¢ Meet with prospective freshman, transfer, graduate and non-degree seeking students and their families and various groups to provide information and advice about academic programs at the University. Provide extensive personal interaction and phone contact with prospective students and applicants. a€¢ Establish and nurture relationships with pertinent university personnel that serve as a conduit for students to learn about Governors State University. Maintain updated knowledge of the admissions process and all aspects of other support and student activities as well as basic working knowledge of the processes that complete the enrollment management cycle (registration, orientation, financial aid, housing, student life). a€¢ Utilize the Universitya€™s technical systems (Colleague, Lexmark, CRM Recruit, Online Chat) to complete admissions counseling functions; assist students through the admissions process; provide support for Office Manager ( including but not limited to; answering questions from walk-in visitors; responding to telephone inquiries; responding to departmental email inquiries;; retrieve and respond to voice mail messages on the main phone lines). a€¢ Review prospective student credentials and make recommendations for admission consistent with university policies and procedures. a€¢ Collaborate with Associate Director of Admissions and Coordinator of Admissions Events and Communication to assist with on-campus prospective student engagement events. Represent the University at select on-campus and off-campus events. a€¢ Perform special projects relative to the overall enrollment marketing plan developed by the Office of Admissions and other duties as assigned. a€¢ Perform other duties as assigned.

Minimum Qualifications: a€¢ Bachelor's degree a€¢ Two years of college admissions experience a€¢ Knowledge of Microsoft Office Suite a€¢ Available to work evenings and weekends as necessary

Preferred Qualifications: a€¢ Mastera€™s degree a€¢ Knowledge of admissions, recruitment and financial aid practices in higher education a€¢ Experience counseling/advising students a€¢ Professional experience using Ellucian Colleague Student Information Systems

Work Schedule: 8:30 am - 5:00 pm M-F Late nights and weekends required

Type of Position Being Requested: Administrative Appointment

Full Time/Part Time: Full Time

Collective Bargaining Status of Position: Unionized

FLSA Status: Exempt

Posting Number: AP0106P

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