Help Desk Agent

Advanced Time Management
Canton, MI
Feb 22, 2017
Jobs Outside Higher Education
Software & Technology
Institution Type
Outside Academe

Job Description

Advanced Time Management is searching for a Help Desk Specialist to provide front line support to end users of our Workforce Management software in our Canton, MI office. The Help Desk Specialist will respond to requests for assistance via phone or electronically, working with the client to troubleshootand resolve the issuesin a timely manner.

The ideal candidate will be team oriented with a track record of demonstrating the following:
  • Excellent phone skills
  • Strong Attention to Detail
  • Ability to communicate in a courteous, professional manner
  • Basic network knowledge
  • Technical troubleshooting skills
  • Proficiency in MS Office

Customer Service or Previous Help Desk Experience is Preferred

Company Description
Advanced Time Management provides over 1,500 companies with employee time tracking and labor management solutions.

Canton, MI


Mon, 20 Feb 2017 06:23:46 PST