Front Desk Receptionist

Aurora, CO
Feb 21, 2017
Institution Type
Four-Year Institution

University of Colorado Denver l Anschutz Medical Campus

College of Nursing

Job Title (Working and/or Official)

Position #731793 - Requisition #08458

* Applications are accepted electronically ONLY at *

The College of Nursing has an opening for a full-time University Staff (unclassified) Front Desk Receptionist position.

This class describes the third administrative assistant level. While the type of duties is similar to those performed by the Administrative Assistant I, the complexity of the job is different. The systems, operations, and processes are still established and defined but allow more flexibility and latitude in adapting practical approaches or routines for various situations. Not all circumstances are covered by established guidelines or they do not work so positions must improvise solutions and alternatives. Illustrations include, but are not limited to, positions that are authorized to make exceptions to eligibility requirements, quotas, and fees or charges; design work methods used by others; perform desk top publishing, including the design, layout, paste up, and editing of program documents; produce technical documents, such as scientific papers, use several software packages; release official information or documents that are legally confidential depending on the reason, requestor, and document requested; schedule facilities, such as class or conference rooms, by determining the eligibility of the event and group; plan events by writing specific orders and compiling operating expense data, arranging the logistics and equipment, selecting menus and caterers, designing decorations, scheduling the site, locating selected presenters, setting reservation deadlines, and making transportation and lodging arrangements for participants; create and sign correspondence without prior instructions where the content varies based on the nature of issue being addressed; and, complete the forms to adjust or transfer funds as restrictions change or to cover shortages, and authorize expenditures for office supplies.

Although this class is primarily a non-supervisory class, some positions may be a work leader or working supervisor who participates in the same work as others in the unit and operates under the same established procedures and set deadlines or schedules. The only difference is the performance of supervisory elements, such as training, assigning and reviewing work, and scheduling, which are described exclusively in the Line/Staff Authority factor. This class differs from the Administrative Assistant I class on Complexity and may differ on Line/Staff Authority.

Position Emphasis:

The University of Colorado, College of Nursing, is seeking a Front Desk Receptionist for a full-time, (1.0 FTE), position with the University of Colorado, College of Nursing at its Sheridan Health Services, Inc. (Community Clinic & School Based Health Center), in southwest Denver, CO. This position is responsible for front desk coverage as needed at both locations, the Community Clinic & School Based Health Center.

Responsibilities include but are not limited to: Greeting patients and their families; Answering phone and scheduling appointments for both clinic locations; Upholding strict compliance with University, College, and Clinic professional policies/procedures; Cash handling and change bank reconciliation; Inputting computer data into an electronic health record; Completing registration paperwork for health and financial purposes, as needed; Collecting payment from patients; Notifying other staff and providers of patient arrival; Aiding with preparation of claims for insurance payers; Practicing safety, environmental, and/or infection control methods; Gathering and scan past medical records and make copies as requested of current records; Aiding in grant reporting and data collection as needed; Providing excellent customer service; And other duties as assigned.

Salary and Benefits:

Salary is negotiable and commensurate with skills and experience.

The University of Colorado offers a full benefits package. Information on University benefits programs, including eligibility, is located at


Minimum Qualifications:
  • Two years of general clerical experience.
  • Substitution: College or university course work appropriate to the work assignment, may substitute on a year for year basis for the experience.

Preferred Qualifications:
  • Bilingual (Spanish)
  • Experience working in a medical practice setting.

Knowledge, Skills, and Abilities:
  • Ability to communicate effectively, both in writing and orally.
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
  • Outstanding customer service skills.
  • Attention to detail

Special Instructions to Applicants:APPLICATION DEADLINE: Applications are accepted electronically ONLY at Applications will be accepted until finalists are identified, but preference will be given to complete applications received by 02/16/2017. Those who do not apply by 02/16/2017 may or may not be considered.

The University of Colorado Denver Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees. The University of Colorado Denver Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

Application Materials Required:Cover Letter, Resume/CV, List of References

Application Materials Instructions:Required Application Materials: To apply, please visit: and attach: 1. A letter of application which specifically addresses the job requirements and outlines qualifications 2. A current CV/resume 3. List of three to five professional references (we will notify you prior to contacting both on and off-list references)

Job Category: Administrative Support and Related

Primary Location: Aurora

Department: H0001 -- Anschutz Medical Campus - 20468 - College of Nursing

Schedule: Full-time

Posting Date: Feb 10, 2017

Closing Date: Ongoing

Posting Contact Name: Tracy Gray

Posting Contact Email:

Position Number: 00731793


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