Faculty Chair, MBA

Feb 22, 2017
Institution Type

The MBA Chair position is a leadership role within the School of Business, responsible for strategic and operational leadership in all MBA academic programs and initiatives. The ideal candidate for the MBA Chair role at Capella University is a professional with the ability to support learner and program success through understanding and management of MBA program metrics, significant experience in curriculum, course and faculty management, knowledge of the changing MBA marketplace, and experience with online program delivery.

The Chair collaborates cross-functionally with internal academic and business team leaders to ensure quality experiences for external partners, degree and non-degree learners, and collaborates with the Sr. Chair to build/support external relationships aligned with the MBA. The MBA Chair serves as lead supervisor for all MBA faculty, the lead for program and curriculum design and delivery, and is expected to implement school and university policy as well as communicate program mission/vision to internal and external constituencies. The MBA Chair reports to the Senior Chair of Masters Programs in Business.

Leadership and Relationship Management

The Chair provides leadership to achieve excellence in teaching, curriculum, assessment, research, and service activities of the department and school. Additional leadership responsibilities include the following.

  • Supports and enacts the strategic goals of the school through all the department’s programmatic decisions.
  • Effectively manages broad, cross-functional program areas.
  • Provides strategic insight and expertise in the development and delivery of programs and products, both degree and non-degree.
  • Communicates among multiple internal and external stakeholders the goals and aims of the department and school, and articulates departmental and school needs in pursuit of the goals.
  • Collaborates with the Associate Dean, Sr. Chair and other leaders to establish and implement a plan for engaging with external constituencies.
  • Works with the Sr. Chair to build and nurture internal and external partnerships and relationships that drive success of the school and academic offerings.
  • Maintains professional recency in business and skill trends and their implementation in higher education.
  • Engages in planning process for School and programs.  

Program and Curriculum Leadership and Management

Responsible for ensuring that the quality and content of academic offerings is current and aligned to professional and industry standards.

  • Leads the design, development, revision, and management of the department’s academic programs, in partnership with the market and products team, within the strategic mission and vision of the school.
  • Leads and manages course offerings and scheduling.
  • Lead efforts to ensure continued ACBSP and specialized accreditation is maintained and supports university accreditation through HLC.
  • Uses analytics and evidence-based management to develop and execute actions that drive continuous quality improvement practices in student success, teaching, faculty management/coaching, and faculty-student engagement, academic quality, and curricula development.
  • Ensures assigned academic offerings are aligned with employer needs and professional trends and standards, while seeking professional validation where ever possible (e.g. advisory boards, credentials, licensure, alignment with existing or emerging standards, etc.).

Student Experience Leadership and Management

Responsible for ensuring a high-quality learning experience by effectively managing faculty participation and teaching in programs, courses, and residencies.

  • Assists with the active recruitment, persistence, retention, and completion of MBA students by creating and maintaining a productive, positive partnership with the admissions and advising teams.
  • Manages and resolves learner and faculty issues in collaboration with organizational stakeholders.
  • Influences, implements, and ensures compliance with school and university academic and related policies.
  • Innovates to improve learner experience with curriculum and faculty engagement. 
  • Recommends innovative design and implementation of programmatic outcomes through the lens of a learner. 

Faculty Leadership and Operational Management

Responsible for ensuring that courses are properly staffed with qualified faculty and fostering an environment of engagement, recognition, performance management that is hospitable and encourages faculty collegiality and innovation. 

  • Creates and implements a workforce plan that successfully identifies and fills resource needs, including identifying hiring needs, managing the recruitment process, hiring and on-boarding of faculty. 
  • Deploy faculty resources to support the achievement of established operational plans and quality metrics, according to university and school use guidelines and budgets.
  • Ensure each faculty member is meeting or exceeding faculty expectation and performance standards by effectively using performance data to provide timely and meaningful feedback/coaching and professional development opportunities.
  • Work with core faculty within the department to develop and implement plans for teaching, research and scholarly work, and service.
  • Support efforts to increase and maintain faculty engagement.
  • Supervises the presence, time commitments, teaching schedules, and work assignments of both core and non core faculty.
  • Implements school and university policy and rules within the department.


  • Demonstrated ability to build cross-functional leadership capacity in the school by hiring, mentoring and coaching faculty while maintaining positive connections with remote faculty and learners.
  • Demonstrated ability to do the following.
    • Integrate program, academic and regulatory considerations with business strategies and plans.
    • Understand key performance metrics and manage to meet or exceed those metrics, including student retention, instructional cost, and program quality.
    • Manage multiple academic administrative projects and program delivery models.
    • Resolve multi-faceted types of problems encountered involving courses, faculty and learners.
    • Effectively schedule, assign, and manage faculty teaching assignments.
    • Act independently to achieve results in support of business goals and strategies within program areas.
    • Maintain program compliance with all regulatory rules, and program accreditation standards.
    • Work effectively and collaboratively with cross-functional groups inside and outside the university and school.
    • Excellent persuasion and negotiation skills.
    • Serve as mentor and leader setting goals and objectives for faculty, identifying roles and resource requirements.
    • Capacity to model professional and effective leadership skills in faculty development activities.
    • Ability to influence and work effectively with and through others.



  • Minimum of 5 years teaching experience, preferably in an MBA program or business program and online environment.
  • Teaching Experience that provides an understanding of the specific needs of the adult, non-traditional learner is preferred.

Leadership Experience:

  • Experience working in a remote employee environment as a collaborative member of cross-functional business teams desirable.

Scholarship and Service to the Profession: 

  • Experience in scholarly research.
  • Solid record of participation in and/or leadership in local, regional, national, and/or international professional associations.


Education Qualifications:

  • Terminal/doctoral degree in business or a business related discipline from a regionally accredited institution of higher learning.