Event Support Technologist

Location
Northampton, Massachusetts
Posted
Feb 20, 2017
Administrative Jobs
Technology, IT Support & Training
Institution Type
Four-Year Institution

Event Support Technologist

Information Technology Services

Smith College

Smith College seeks an Event Support Technologist to provide technical support for computers, media equipment and technology needs of event spaces, labs, classrooms, and other ITS facilities. Provide direct technology support to major campus events and backup support to student consultants, who support classes and events.  Maintain AV equipment and computers in classrooms and event spaces. This is a full-time, academic year position - schedule 35 hours per week for 39 weeks per year.  The schedule requires regular evenings and weekends.

DUTIES AND RESPONSIBILITIES:

Provide level two support for student consultants and users in classrooms and event spaces during evening and weekend hours.  Provide support for Smith sponsored standard and high profile events. Instruct faculty, students, staff, and visitors on how to use classroom equipment and campus network.

Assist with student consultant oversight and with the installation and maintenance of classroom A/V and computer equipment.  Participate in cross-team projects and performs other duties as required. Maintain professional skills by attending conferences, workshops and trade shows. 

MINIMUM QUALIFICATIONS:

Education/Experience: Associate's degree plus at least one year relevant experience and/or an equivalent combination of education and experience. Experience with audiovisual and sound systems, including microphone setup.

Skills: Excellent communication, presentation, interpersonal, and customer service skills.  Strong familiarity with Windows and Mac OS. Familiarity with Android and iOS a plus. Ability to set up, troubleshoot, and maintain audio-visual, computing and projection equipment.

Review of application will begin immediately.  To be considered for this position, apply on-line at http://smithcollege.hiretouch.com

Smith College is an EO/AA/Vet/Disability Employer