Position Number: 00046414
Primary Function of Organization Unit: Primary Function of Organizational Unit: Founded in 1966, the Center for Urban Affairs and Community Services (CUACS) extends the educational research capabilities of NC State University to governmental and community agencies. The Center operates under a mandate to provide research and technical assistance to state and local government as well as to the faculty and staff of NC State University. Specifically, CUACS applies research and development skills to major policy and technological issues and provides product and quality control support to the measurement of performance and the evaluation of programs and outcomes in various state programs. CUACS: 1) provides research, technical, and training assistance in carrying out evaluation assessment on a statewide or local basis; 2) provides support for technological improvements for data-driven decision-making; 3) conducts needs assessment and research studies in priority areas of mutual interest. These work activities are highly sensitive and confidential and are technically complex and therefore require the expert application of sophisticated programmatic procedures on a daily basis. At present, the Center has two major program areas, Applied Research Group and Technical Assistance to Public Schools Program. As part of the Center's work with state government, a new program, "Technical Outreach to Public Schools" (TOPS), was established in 1992 to support functions critical to statewide public education, K-12 and to collaborate in areas of mutual interest with the North Carolina Department of Public Instruction (NCDPI) to support public schools on educational areas of high priority. Specifically, NC State works with NCDPI in applying research and development skills to major educational and technological issues and by providing product and quality control support to the measurement of educational performance in the state's 115 local school systems and providing technical support to school systems as applicable. TOPS provides research, technical and training assistance in carrying out an assessment on a statewide basis, provides support for technological improvements for data-driven decision-making, and creates subject matter tests built by the teacher from an Item Bank developed by TOPS. Several editions of each of these tests and many versions of each edition are developed each year. The number of different tests for which TOPS is responsible is 180 at this time. It includes modifications of written tests: oral tests, tests in Braille and on video. In addition, there are thousands of individual items to be developed and "banked" for language, math, science, and social studies to be retrieved individually and/or substituted for individual questions/items in test booklets. Teachers are trained in effective item/test writing and work with staff in creating new item banks for tests each year. Also, teachers are trained to score performance tests by TOPS staff.
Essential Job Duties: This position will provide specialized and professional work in the statewide assessment of students in grades 3-12. This includes being responsible for quality control that includes developing, interpreting, and enforcing standards for a uniform educational testing administration, management of the printing and delivery of testing materials, providing quality control for copyright approvals, creating printing and shipping bids/jobs, overseeing the ordering and shipping/distribution of assessments and managing any related scanning and reporting in a high stakes environment. The position will provide leadership support for the development of all testing materials which requires that tests have the highest standard of accuracy and reliability. The position also provides supervision of the warehouse management team and the production and editing unit that creates the paper assessments for the statewide assessment program in grades 3-12. *Provide leadership support for the management of printing and delivery of NC testing materials which includes enforcing standards for uniform administration, provide quality control for preparing and printing materials for the state. Work with client to update/design answer sheets, header sheets, test book/guide covers, and other test materials. Review all testing materials/files before sending them to the printer for the bluelines. Review printers' proofs to ensure that test materials are error-free. Prepare and evaluate RFPs and other procurement documents for the procurement of printing services for the client. *Lead person for the management of the ordering and shipping of test materials. Aid in the development of the ordering pages, monitoring inventory levels, working with regional education specialist, determining shipping strategies and managing recycling processes and track all production processes. Work with client to determine shipping strategies for the dispersal of test materials. Analyze order/inventory databases & produce error-free reports on order history, re-ordering analysis, mispacks analysis, orders/shipped materials, & over-ordering. Work with regional staff on shipping schedules as needed. Oversee copyrighting process and ensure that all copyrighted materials are prepared for the client to submit to appropriate archival agencies. Ensure that editing/production unit follows guidelines and assist clients in this area as needed. *Manage support services operations (warehouse that manages the shipping and receiving of the testing materials, storage and scanning of materials, and security of all testing materials, archive and dispose of materials appropriately). Ensuring that all daily activities for logistical and technology support group are carried out; oversight of accounting and inventory records, communicate with clients on our security, shipping, receiving, scoring, and data analysis and reporting policies. Prepare and evaluate RFPs and other procurement documents for the procurement of shipping services for the client. * Responsible for special accommodations materials management for large print, braille, one per page, etc. Ensure all materials re printed/delivered on time. *Plan and manage the non-public schools testing program and the local-option testing service, including working with charter schools. Produce catalogs, acquire materials, ship, invoice, and receive materials. Conduct related training for users. *Supervision of editing/production and logistics support staff. Provide direction and guidance to staff in the production, printing, and delivery of statewide tests that are accurate and timely. *Must have familiar with the testing research, testing, procedures, and policies. Must have experience with editing documents, copyrights requirements for publishing, and logistics management. Prefer experience with inventory planning procedures. Work in multiple locations including warehouse location and in general office setting. Must have Driver's License. Some overnight travel and evening and weekend work.
Department Required Skills: Must be able to expertly use several software applications (MS Word, Excel, Power point, Access, and/or other similar products) to manage and analyze test data. Must be able to use online internet applications as needed. Use of word, excel, PowerPoint, access and use internet online applications and search engines. Considerable knowledge in interpreting state guidelines pertaining to the assessment and reporting of student assessment and accountability data. Thorough knowledge of educational assessment and test development. Ability to effectively convey complex technical ideas and information. Able to establish and maintain effective working relationships with other professionals. Use online systems and be expert at using a database, word processing, and spreadsheets software as well as presentation software such as PowerPoint. The position must be proficient at managing and analyzing test data. Prefer experience in working with large databases and working with instructional resources for k-12 education.
Preferred Experience, Skills, Training/Education: Master's Degree in English, Education, Special Education, Instructional Design, Educational Technology, Educational Media, or Related Discipline with coursework in Curriculum Development or Learning Theory; or a Bachelor's Degree in the assigned discipline and four years of experience in Teaching, Educational Testing, or Instructional Design and Curriculum Development; or an equivalent combination of training and experience. Extensive experience editing and use Chicago Style Manual or similar style manual. Some experience with editing and production of alternative assessment materials. Experience with copyrighting materials, printing, and delivery of materials, and related quality control procedures. Three years of progressive experience in an educational environment in addition to experience in training.
Necessary Licenses and Certifications: n/a
AA/EOE: NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.
Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree verified at "www.wes.org":http//wes.org. Degree must be obtained prior to start date.
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