Information Technology - Director of Enterprise Systems

Canton, New York
Competitive Salary and Comprehensive Benefits Package
Feb 16, 2017
Institution Type
Four-Year Institution

St. Lawrence University invites applications for a Director of Enterprise Systems.  The Director is responsible for the day-to-day management of the Enterprise Systems team and is a member of the Information Technology leadership team.  This position manages a portfolio of projects that provide innovative, cost effective and stable services in support of the University mission.  Clear articulation of technical information and technical analysis with key stake holders across the campus is critical for success.

The Director supports and supervises the department’s enterprise systems team currently consisting of six full-time technical employees.

Primary Responsibilities

  • Contribute to the overall Libraries & Information Technology team efforts; provide supportive interaction with faculty, staff and students; offer technical expertise, mentoring and training for student (HelpDesk) and administrative staff in accordance with University policies and procedures.
  • The planning and completion of university projects
  • Assist in the development and implementation of internal policies and procedures.
  • Manage vendor and consultant relationships including relevant contract administration, revisions, enhancements, and compliance monitoring.
  • Participate in business process analysis in order to evaluate and recommend solutions.
  • Actively participate in a number of key committees, advisory groups and related planning groups.
  • Continually explore and evaluate new technologies and business practices to expand knowledge and skill to be successful.
  • Assist in development of long-term strategies for growth and maintenance of departmental resources.
  • Contribute to financial planning by making budgetary recommendations and monitor expenditures against approved budget.
  • Occasional evening and weekend hours are required in support of regular off-hours maintenance or other business critical functions.

Required Qualifications

  • Bachelor’s degree from an accredited university in management information systems, computer science, business administration, or a closely related field, with eight years of computing technology experience, or an equivalent combination of education and technology experience.
  • Experience managing skilled technology professionals.
  • Ability to develop positive and productive working relationships.
  • Commitment to customer service.
  • Superior written and verbal communication skills.
  • Excellent listening skills.
  • Excellent organizational skills.
  • Patience in dealing with people of differing abilities and backgrounds.
  • Ability to prioritize and manage multiple tasks while providing consistent and reliable results.
  • Ability to explain complex concepts clearly when presenting information and responding to questions from groups of managers, clients, customers and the campus community.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Energetic and motivated team player that can work well under pressure
  • Strong professional ethics and commitment to security and confidentiality.
  • Demonstrated expertise in project management and business analysis.

Preferred Qualifications

  • Experience working with administrative systems in a higher education setting.
  • Experience with Atlassian JIRA or similar project and issue tracking software.
  • Experience with project management and capacity planning tools.
  • Understanding of various project and development methodologies such as Agile and Scrum.
  • Experience working with vendors on pricing, negotiations and technical support issues.
  • Any relevant industry recognized certifications.

Interested applicants must apply online at uploading all required materials which are defined in the “special instructions to applicant” section.  Review of applications will begin immediately and continue until the position is filled.

All offers of employment are contingent upon the finalist successfully passing a background (including criminal records) check.

Located at 23 Romoda Drive, Canton, NY, St. Lawrence University is a coeducational, private, independent liberal arts institution of about 2,400 students from more than 40 states and 40 nations. The educational opportunities at St. Lawrence inspire students and prepare them to be critical and creative thinkers, to find a compass for their lives and careers, and to pursue knowledge and understanding for the benefit of themselves, humanity and the planet. Through its focus on active engagement with ideas in and beyond the classroom, a St. Lawrence education leads students to make connections that transform lives and communities, from the local to the global.

The University is committed to and seeks diversity among its faculty, staff and students. Such a commitment ensures an atmosphere that is diverse and complex in ways that are intellectually and socially enriching for the entire campus community. Applications by members of all underrepresented groups, as well as from individuals with experience teaching or working in a multicultural environment, are encouraged. St. Lawrence University is an Equal Opportunity Employer.

For additional information about St. Lawrence, please visit