Director of Career & Student Development

About University of Massachusetts Amherst:

University of Massachusetts Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

The University’s College of Information and Computer Sciences (CICS) is nationally recognized for its research activities, and has one of the highest ranked and most competitive graduate research programs in the nation. Its faculty, which includes 10 ACM Fellows and 8 AAAI Fellows, is distinguished by a unique culture of collaboration that enhances both research and teaching. Faculty members consistently work together across traditional boundaries between specialties within computer science, as well as across other disciplines. The College recently received a $15M gift to expand its data science and cyber security activities.

Job Description:

The Director will achieve student placements by providing information and computer science-specific professional and career development services through counseling, advising, and instructing graduate and undergraduate students. The position is responsible for increasing new relationships with employers, recruiting organizations, and managing existing industry relationships via the college's Industrial Affiliates Program. The Director markets the College of Information and Computer Sciences career development services and opportunities to both undergraduate and graduate students in the college and to internal and external constituents. The Director reports to the Associate Dean of Student Affairs and manages the overall functions of the career development office and its staff. 

Career Development Office Operations:

    o Responsible for the day-to-day operations of the career development office.

    o Collects, analyzes, and uses placement, participation and employer data to make strategic decisions for programming. Reports placement data to the CICS deans and chair of the faculty. Develops and maintains corporate and student databases.

    o Responsible for direct supervision of professional staff, including the Assoc. Director of Career Development. Trains and is responsible for supervising student staff.

    o Research, evaluate, and initiate technology as needed to improve career center processes and enhance student preparation. Actively seeks innovative ways to improve delivery of student services or improve operational efficiency, applying new technology as appropriate.

    o Research and facilitate internship opportunities for graduate and undergraduate students

Student Counseling & Development:

    o Counsels individual students; evaluates level of career-related preparedness; provides career options based on student interest, qualifications and skills, and employment opportunities and trends; identifies and works to overcome structural and cultural obstacles to career decision-making and makes referrals as needed.

    o Instructs computer science students on resume and cover letter writing, professional networking, job search strategies, career fair preparation, and interviewing. Conducts mock interviews customized to student, company, and position.

    o Develops and implements career and professional development related workshops and events and lectures, including the college's two career fairs, tailored to meet the needs of specific groups and populations (transfer, diversity, first generation college, veterans, etc.), departments, and classes within the College.

    o Communicates with the College of Information and Computer Sciences Deans, Department Heads, faculty, and staff and collaborates as needed to implement programs for students across all levels.

Corporate Relations:

    o Builds and maintains strong, mutually beneficial relationships with industry employers and alumni, in collaboration with the Director of External Relations and Communications, to expand the full-time, internship, co-op, and research opportunities available to computer science students.

    o Helps employers determine strategic recruiting plans to facilitate the highest quality student/company match based on company goals, as well as benefit to the College of Information and Computer Sciences.

    o Plans and executes recruitment programs to connect students and employers and includes deans, the chair of the faculty and individual faculty where research and/or development interests might exist.

    o Collaborates with constituents on campus including the Development Office, UMass Amherst Career Services, ISOM, College of Engineering, STEM disciplines, and others to support mutual interests and goals, particularly when corporate interests span different colleges or units.


    o Manages internal and external marketing of career development program and opportunities to internal & external constituents. Creates program materials, and manages digital content including website and electronic promotion of opportunities for students.

    o Responsible for website content (job board, computer science career handbook, etc.).

    o Ensures efficient dissemination of information (job postings in web share and email, event registration in Eventbrite, digital slide management, etc.).

    o Promotes and trains students in use of UMass e-recruiting (Symplicity); liaison to UMass Amherst Career Center for job related postings on e-recruiting.

Other Responsibilities:

    o Performs related duties as assigned or required to meet Department, Executive Area/Division, and University goals and objectives.

    o Demonstrates capacity, skill and willingness to engage students and contribute to student success.


  • Bachelor's degree in Computer Science, Engineering, STEM, business administration/marketing, human resources, counseling, or related field and 3 years of experience in computer science, recruiting, or higher education career development/counseling role required. Master's degree in Computer Science, Engineering, STEM, business administration/marketing, human resources, counseling, or related field and 1 year of experience in computer science, recruiting, or higher education career development/counseling role preferred. Corporate experience and knowledge of computer science disciplines required.
  • Demonstrated ability to develop and maintain positive relationships with industry employers and alumni required.
  • Excellent organizational, time management, and problem solving skills, able to efficiently manage multiple projects, work independently and exercise sound judgment required.
  • Excellent written, oral and interpersonal communication skills with public speaking/presentation experience required.
  • Demonstrated ability to collaborate effectively with internal and external constituents and demonstrated understanding and commitment to diverse populations required.
  • Ability to analyze statistics and make strategic decisions based on results required.
  • Excellent computer skills including proficiency in database and spreadsheet software, (Filemaker Pro and Excel required) required.
  • Proficiency with recruiting software (Experience or CSM/Symplicity) preferred.
  • Requires some night and weekend work.

Additional Information:

The annual salary range is $46,200-58,000 (commensurate with skills and experience) with full benefits.  Normal starting salary range $46,200-52,100.

Professional Staff Salary Administration Program position LEVEL 27.

On Campus applicants are defined as Amherst campus, non-student employees.

Application Instructions:

To apply, please submit a cover letter, resume, and names and contact information of three professional references.

Review of applications will begin on February 23, 2017 and may continue until a suitable candidate pool has been identified. 

The University of Massachusetts is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, the University of Massachusetts is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the University of Massachusetts to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.