Dual Degree Program Transfer Specialist
Department: Dual Degree Program
Position Summary: The function of the Dual Degree Program (DDP) Transfer Specialist is to advise DDP students from the time they show interest in the program until the time they have completed their associate degree, are admitted to GSU (or other university), and are assigned to a program academic advisor. The DDP Transfer Specialist will also help grow the program by coordinating and hosting DDP recruiting activities and events. The DDP Transfer Specialist will interpret program, college/university and graduation requirements for both the community college and for GSU, and will communicate them effectively to DDP students. The DDP Transfer Specialist is a professional who works independently and as a member of the DDP team. The DDP Transfer Specialist works a flexible schedule in order to accommodate student and program needs. Essential Responsibilities 80% Collaborate with community college colleagues to assist DDP-eligible and enrolled students in developing a four-year academic plan, based upon full-time enrollment, completion of the associate degree, and transfer to complete a bacheloras degree, at GSU or another accredited university. Consult with students from the time they are identified as DDP-eligible until the time that they graduate and/or are assigned a GSU program advisor. Communicate with students primarily on site at the studentsa community college and secondarily at GSU. Supplement face-to-face meetings through the use of mail, email, social media, and telephone. Establish and maintain a comfortable environment for students to receive honest, accurate transfer advising in a timely manner, and offer referrals for appropriate resources, both at the community college and at GSU. Develop a rapport with students, create and share transfer resources, act as a student liaison to the university, and support studentsa transition to GSU or another university. Provide excellent student service. In consultation with community college counselors/advisors, advise students on IAI (general education) requirements, associate degree requirements, and lower division requirements in their major. Collaborate closely with the DDP liaison and with other administrators, staff and faculty at the assigned community colleges. Adhere to their campus policies and procedures. Develop expertise in their transfer programs. Ensure that their students are referred to appropriate personnel. Become a vital member of the DDP team and learning community, and participate actively in the DDP activities, both on the community college campuses and at GSU. Assist with and/or provide leadership for the development and implementation of events including but not limited to induction/orientation, commencement cording ceremony, civic engagement, educational programs, etc. Monitor and update the academic progress of students enrolled in DDP, and inform the students and the appropriate community college personnel of studentsa ongoing status in DDP. Review the transferability (to GSU or other requested university) of DDP student coursework to meet degree requirements. Maintain appropriate forms to facilitate recordkeeping. Maintain data for all DDP students at assigned community colleges and prepare periodic DDP reports. 20% Act as a liaison for university committees or as a representative for special projects. This can include DDP and GSU recruitment (includes participation in open houses, information sessions, personal phone calls/notes and special initiatives), technology, professional development, or other appropriate assignments by the Director. Assist in program operations and assessment, including participation in continuous improvement processes and development and accomplishment of unit strategic plan. Represent the program and ensure smooth operations of the office in the absence of the Director or other staff as covered by GSU policy. Coordinate services with other college programs at GSU and partner community colleges, and become an integral part of the work environment, both at GSU and at the assigned community college campuses. Meet with the Director on a regular basis to discuss issues which affect program management or students. Participate in professional development related to transfer advising. Other duties as assigned. Competencies Ability to work collaboratively in a team environment with flexible hours Strong interpersonal skills Excellent oral and written communication skills Ability to accurately and efficiently use a variety of Microsoft office (word processing, spreadsheet and/or database, PowerPoint) to create/produce letters, reports, flyers and other documents; ability to learn and successfully use new software programs and ERP systems to fulfill job requirements Ability to multi-task, handle multiple complex projects and prioritize based on program goals and objectives Ability to work with little supervision, make decisions, and demonstrate good judgment Problem Solving/Analysis Customer/Client/Student/Parent/Family Focus Ability to work in a fast-paced, multi-tasking environment with intensive people contact Supervisory Responsibility This position has no supervisory responsibility. Work Environment This job operates in a professional office/university environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands Ability to lift materials up to 25 lbs. Ability to operate a personal computer and speak on a telephone Ability to work at a desk in a typical office environment. Work Schedule This is a full-time position. Regular days and hours of work are Monday through Friday, with hours varying between the hours of 8:30 a.m. to 6 p.m. with a 1 hour (unpaid) lunch. Evening and weekend hours are anticipated throughout the year for effective operation of the department and university events. Travel The Transfer Specialist makes frequent trips to community college partner campuses throughout the Chicagoland area and will be required to provide their own reliable transportation.
Minimum Qualifications: Bacheloras degree required. Understanding of higher education-related issues; excellent time management, organizational, and communication skills; ability to complete multiple tasks and high volume of work; mature, professional attitude and appearance; openness to continuing learning and upgrading of skills. Experience working successfully with diverse populations; able to demonstrate an understanding of, sensitivity to and appreciation for academic, ethnic, socio-economic, disability, age and gender diversity of students and staff attending or working at GSU and partner colleges.
Preferred Qualifications: Masteras degree in higher education, counseling, or related field. Knowledge of Student Information Systems (Colleague). Evidence of work with diverse student populations. Experience working in an academic environment. Experience working in academic advising. Experience working with transfer programs and students. Community college experience as a student and/or professional.
Type of Position Being Requested: Academic Support Professional
Full Time/Part Time: Full Time
Collective Bargaining Status of Position: Unionized
FLSA Status: Exempt
Posting Number: AP0105P