Police Telecommunications Operator Senior - Staff Pool
Houston Community College (HCC) is an open-admission, public institution of higher education offering a high-quality, affordable education for academic advancement, workforce training, career development and lifelong learning to prepare individuals in our diverse communities for life and work in a global and technological society. We're proud to say that 98 percent of our graduates step into a job in their field of study immediately upon graduation. One of the largest community colleges in the nation, HCC has served the Greater Houston area for over four decades. Accredited by the Southern Association of Colleges and Schools, and the Schools Commission on Colleges, we offer 300+ associate degree and certificate programs to 75,000+ students across 13 Centers of Excellence and online each semester. We are proud to be No.1 among all community colleges in the nation in providing associate degrees to minorities and No.1 in educating international students, with 10.4 percent of our student population from outside the USA. Our vision is to become the Employer of Choice in support of our mission for Student Success by attracting, retaining and motivating the best employees.
Some of the brightest minds in academics and business are choosing HCC as their teaching home. When you join our talented faculty team, you'll play a special role as teacher, mentor and academic advisor. We'll support you in your professional development as you contribute your knowledge and expertise to HCC, our students and the community.
You: Innovator. Pacesetter. Agent of change. If you're a tech savvy, process improvement-focused Student Champion with a talent for developing partnerships with communities and individuals, we're looking for you.
Highlights: We are currently seeking an exceptional individual who will advance the institution's proud tradition of excellence in academics, student life and community service.
Next steps: If you always have the student experience in the forefront of your planning and execution, if you're a collaborator, an innovator and a person who gets things done, apply today!
Houston is a city with limitless possibilities:
If this sounds like the role for you and you're ready to join an amazing team, please apply right away.
It is the policy of the Houston Community College System to provide equal employment opportunities without regard to race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran's status. Individuals with disabilities, who require special accommodations to interview, should contact the Employment Services Office at (713) 718-8565.
HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages diversity, innovation and creativity, and inclusion.
High school graduate or have passed a general educational development (GED) test indicating high school graduation level. College Associates degree preferred.
Intermediate Texas Commission on Law Enforcement (TCOLE) Telecommunications Operator License required.
Must meet and maintain all requirements for licensure as a TCOLE telecommunicator as outlined in (TCOLE) Texas Commission on Law Enforcement.
Two (2) years higher education /campus police dispatching experience required.
KNOWLEDGE, SKILLS, AND ABILITIES
Employees in this position will be scheduled to work rotating shifts in a 24/7 environment. Employees will be expected to work holidays, nights and/or weekends to meet staffing and scheduling requirements.
Ability to multitask, coordinate simultaneous mental, manual and visual activities in
fast-paced work environment.
Ability to observe situations analytically and objectively, and relay observed details in a prompt and accurate manner.
Ability to communicate effectively (English) with a diverse population. Additional languages preferred.
Working knowledge of computer technology and equipment required, with working knowledge of the following preferred: Computer-Aided Dispatch Systems (preferably Crimestar), Windows 7, MS Office Suite 2007 or higher and DPS OMNIXX database. Must be a proficient typist - computerized typing evaluation may be required.
Current TLETS, NLETS, TCIC/ NCIC dispatch certifications required. TCOLE Intermediate or higher telecommunications license preferred.
Applicants not currently certified are required to successfully complete TLETS, NLETS, TCIC/NCIC certification training courses within 6 months of employment.
Ability to exercise proper judgment in interpreting and adapting guidelines, such as policies, regulations, and precedents
This position requires the satisfactory completion of a detailed work history and criminal background investigation by law enforcement to determine the applicant's ability to meet minimum Texas Department of Public Safety and TCOLE qualifications regarding police telecommunications employment
Per HCC Policy C: 4.7 Drug and Alcohol Free Workplace, a drug and/or alcohol test is required if a conditional job offer is made