Academic Advising Specialist (Office of Advising, Division of Student Affairs)

New York, NY
Jan 31, 2017
Institution Type
Four-Year Institution


Reporting to the Director of Academic Advising at Hunter College, in addition to the duties listed in the CUNY Title Overview, the Academic Advising Specialist will be responsible for but not limited to:

  • Actively promotes accessibility and visibility of advising through public programs and online presence. Advisor is expected to have staff photo and biography on website, and engage in Skype advising, chat rooms, social media, videos, and online tutorials
  • Strategically strengthens transfer advising relationships with advising offices in feeder schools, including regular communication and presentations on site at other schools
  • Liaison closely with admissions transfer recruiter, transfer credit evaluators and financial aid to ensure timely and efficient onboarding process for transfer students
  • Collaborates on and maintains an engaging transfer advising communication plan and online "orientation" utilizing innovative techniques including but not limited to email, social media, video, web and print
  • Assist advisors with auditing transfer credit evaluations, and assisting admissions in posting transfer credit evals and appropriating codes
  • Develop innovative on-campus programs/events for admitted transfer students.
  • Assists the Director and Associate Directors of Advising with the ongoing development and assessment of transfer student advising learning outcomes
  • Collaborates with Office of Financial aid in assisting transfer students in understanding and accessing financial aid and resources, including collaborative small group programs for specific groups (i.e., pre-med, nursing)
  • Supervises support staff when necessary
  • Assists in coordinating involvement of faculty advisors in the transfer student process
  • Manages ongoing process in Retain of assigning advisors their transfer student caseloads
  • Assists in releasing ADV holds in CUNYFirst for associates degree holders
  • Serves as a member of the transfer achievement scholarship committee


Bachelor's degree and four years' related experience required.


Master's degree in student personnel administration, higher education, counseling or related field and at least four of years related experience preferred. Excellent interpersonal skills in working with students, staff and faculty. Experience in designing programs and services to support student success and retention. Strong working knowledge of student retention theory and student development theory preferred. Solid written and oral communication skills, including public speaking. Computer skills, especially Microsoft Office (Excel, Word, and PowerPoint) as well as communications software preferred.


Administers an academic advising center or unit.

  • Collaborates with other academic and administrative offices to maintain a comprehensive academic advisement program
  • Ensures students are provided with consistent, accurate, and prompt advising services, coordinating with academic departments
  • Works with students to resolve academic issues, providing information and/or referral
  • Develops orientation programs to engage and retain students and instructs students, faculty and staff on use of advising technologies
  • Conducts assessments to strengthen advisement programs
  • Organizes and facilitates training for faculty advisors
  • Develops print and online communication materials
  • May supervise office operations and budget
  • Performs related duties as assigned.


Higher Education Assistant




Salary commensurate with experience ($42,873 - $61,903).

Salary subject to new contract implementation

CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefit. Health benefits are also extended to retirees who meet the eligibility criteria.


Click on the "Apply Now" button and follow the application instructions. Please have your resume or curriculum vitae and cover letter with names and contact information of 3 professional references available to attach into the application before you begin. The resume, cover letter and any other required documents must be uploaded as ONE document. The document must be in .doc, .docx, .pdf, .rtf, or text format. Incomplete application packages will not be considered.


  • Reopen -

Open until filled with review of applications to begin September 22, 2016.


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Location: Hunter College

Job Title: Academic Advising Specialist (Office of Advising, Division of Student Affairs)

Job ID: 15431

Full/Part Time: Full-Time

Regular/Temporary: Regular


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