Admissions Counselor (Graduate)

Belmont, California
Jan 30, 2017
Institution Type
Four-Year Institution

Reports To: Assistant Director, Graduate Admissions

Status: Full-Time, Exempt (1.5 Year Contract, With Possibility to Renew)

General Description:

The Admissions Counselor is responsible for supporting all areas of customer service to inquiries and applicants in the admissions process. S/he supports and actively participates in the recruitment, admission and enrollment of these populations through management and outreach activities on and off campus. S/he supports all areas of recruitment through active outreach strategies and plans. The Admissions Counselor will have a particular focus on recruiting graduate students across a range of assigned programs, partnering with community organizations, corporations, governmental agencies, school districts, and non-profit agencies in related fields. S/he informs and counsels prospective students about NDNU and its programs. S/he supports the compilation and input of documentation received to complete admissions files. S/he supports the compliance of all admissions policies and procedures. S/he is a member of the admissions team and assists the Assistant Director of Graduate Admissions and other members of the admissions and enrollment teams as needed. 

Specific Responsibilities/Duties:

  • Informs prospective applicants of NDNU’s program offerings and admissions process;
  • Within assigned territories and assigned populations, enhances the visibility of NDNU among colleges/universities, community organizations, corporations, non-profits, and governmental agencies in the region. Appropriately documents and reports visits and recruitment fairs;
  • Encourages interested prospective and admitted students to visit campus, completes visit schedules and interviews candidates as appropriate;
  • Communicates with prospective students according to priorities, via telephone and email regarding admission status, campus visits, scheduled events, etc, and documents notes of these communications;
  • Evaluates applications for admission and provides necessary information to the Admissions Committee;
  • Identifies and follows-up with prospective students within special populations as assigned and appropriate;
  • Communicates with admitted students about available scholarship and financial aid opportunities;
  • Assists with ongoing projects as assigned within the admissions office and delegated among staff. These assignments could include coordinating campus group visits, planning open house events, the admissions telecounselor program, managing the admissions travel calendar, among others.
  • Cross-trains with staff responsible for other populations within the office and provides back-up when appropriate.
  • Other duties as assigned by the Assistant Director or Vice President for Enrollment Management.


  • Bachelor’s degree
  • Excellent communication and interpersonal skills
  • Comfortable utilizing databases and running reports from databases
  • Attention to detail, the ability to work independently and as a team member
  • Outstanding organizational, planning and analytical abilities
  • Exemplary focus, participation and commitment to the goals of the department
  • Willingness and flexibility to work some weekends and evenings
  • Must be able to provide own transportation to and from recruiting visits; some regional travel will be required.

Application Procedures:

NDNU is committed to providing an educational environment that supports a diverse student population.  In your cover letter, expressing interest and outlining your qualifications for the Admissions Counselor position, please include information about your experience(s) in working in a diverse environment, and what qualities you would bring to supporting this commitment to inclusive excellence at NDNU.

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