Administrative Specialist

Jan 25, 2017
Institution Type
Four-Year Institution
About The Unit: Department of Surgery: Operating since 1927 on a strong foundation of multidisciplinary clinical and academic excellence, the University of Chicago Department of Surgery's mission is to meet the most challenging and complex health problems on both a local and global scale. Among the Department's numerous accomplishments, many of our faculty members are known for their contributions to the advancement of groundbreaking surgical procedures and techniques, including minimally invasive surgery. In addition to our department's clinical work, our scientists aggressively pursue a diverse range of basic, translational and clinical research projects, including studies on the gut microbiome, tissue bioengineering, stem cell research, cancer and immunotolerance. This ongoing work and achievement would not be possible without the cohesive effort and commitment of the faculty and staff. We are looking for high energy, collaborative individuals who share our commitment to improving the health of patients in the community and beyond. Neurosurgery: Neurosurgeons at the University of Chicago Medicine are devoted to patient care, research, and teaching. These experts, in the Section of Neurosurgery offer the full spectrum of neurosurgical services for children and adults with brain diseases including aggressive brain tumors, back & spine degenerative diseases, epilepsy, Parkinson's disease and stroke. Our surgeons are truly at the forefront of neurosurgical care, utilizing the most advanced and sophisticated technologies and techniques to treat diseases of the brain and spine. The faculty in the section of neurosurgery is dedicated to research. With significant funding from the NIH in both bench and translational research, our staff and faculty are actively investigating complex conditions that affect the central nervous system, including cancer stem cell theory and aggressive brain cancers as well as the mechanisms behind cerebrovascular anomalies. Their work serves as the groundwork for many new applications in neurosurgery, which will benefit patients for many years to come.

Unit Job Summary: (40%) With minimal supervision, manages special programs within the section, such as residency and fellowship programs, medical student internships, and SUO and ACGME accreditations. May perform activities related to the general administration of grants and contracts. May also identify and manage other initiatives, such as fundraising, facility project planning, and process improvements. (20%) Manages relationships throughout the continuum of patient care and ensures efficient, effective coordination of effort with a variety of intramural and extramural collaborators by promoting communication among patients, families, Section leadership and faculty, referring physicians, and a broad spectrum of healthcare professionals to optimize the interdependence of all team members. Coordinates the needs of faculty and acts as liaison between the medical and nursing staff by serving as a problem solver and mediator. Examples include participating with physicians and clinical professionals in the patient triage process, responding to patient care requests and/or other inquiries, independently determining the appropriate course of action, and providing follow-up on matters until they are seen to completion. (20%) With minimal supervision, manages information technology required for efficient operations. Effectively utilizes and orients others to patient databases, electronic medical record systems, and statistical data. Creates detailed and complex reports, charts, graphics, and tables to communicate with a variety of audiences about patient services and other initiatives within the section. Manages the completion of primary source documentation for regulatory reports, collects and maintains this documentation in accordance with retention requirements. May analyze data and make recommendations regarding the business operations of the Section. Responds to inquiries from regulatory agencies and other sources, resolves issues and discrepancies, and prepares correspondence to ensure the proper and timely transfer of appropriate information. (15%) With minimal supervision, takes several complex concepts from multiple sources to create communications for a variety of audiences, such as educational materials, presentation slides, and process checklists. (5%) Performs other duties as assigned.

Unit Education: Bachelor's degree required.

Unit Experience: Three years of progressively responsible administrative experience required. Experience in a healthcare or academic medical environment, including knowledge in areas of patient advocacy, medical terminology, access, and billing/collections preferred. Certification in Medical Terminology preferred.

Unit Job Function Competencies: n/a

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