Senior Systems Analyst
Senior Systems Analyst
Requisition Number: STFR002999
Division/College: College of Professional Studies
Location: Boston Main Campus
Full-time/Part-time: Full Time
The Systems Analyst II, working under the guidance of the Business Solutions Architect and the College Director of Information Technology, has responsibility for the day-to-day operation and administration of various systems utilized by the College of Professional Studies, including admissions, customer relationship management (Salesforce CRM), degree audit, transfer evaluation, and student information systems.
This position performs, but not be limited to, the following duties: maintain and update systems for daily operations and functionality; manage user accounts, access and roles; collaborate with users to analyze current operational procedures, identify problems, and learn user requirements; analyze user requirements and procedures to automate processing or to improve existing systems; review system capabilities and limitations to determine if requested changes/improvements are possible; troubleshoot system errors and serve as liaison with Business Analysts, external consultants and vendors as needed; create error reports and resolution procedures to ensure system data integrity; build test cases and conduct system testing to ensure accuracy of processes and associated data elements; assist the Business Solutions Architect, Business Analysts and the IT Director in conducting studies pertaining to the design and the development of new information systems to meet current and projected needs of the College; create standardized queries and reports to assist users with operations, as well as provide senior leadership with data for strategic planning and analysis.
This position requires strong analytic, technical and interpersonal skills. Excellent organizational, planning and documentation skills are required.
The College of Professional Studies has innovative, flexible and accelerated undergraduate programs that allow working professionals to complete their degrees. CPS offers associate, bachelor's degree, certificate programs, and a post-baccalaureate program in fast-growing fields such as biotechnology, leadership, business administration, finance, project management, information technology, and management. Degrees are delivered in full- or part-time formats and courses are offered in a variety of on-campus and online options.
Bachelors degree in computer science, information systems or related field required. Advanced degree preferred.
Minimum of 4 years of exposure to Salesforce including advanced development experience with Apex Classes, Controllers, Triggers, VF pages/Components, SOQL, SOSL, Workflow & Approvals, Reports and Dashboards. rovals, Reports and Dashboardsre to Salesforce including advanced developmTriggemySQL.
Experience working with application and database integrations. - Experience in web development technologies HTML, XML, PHP, and CSS. - An understanding of all the phases of Software Development Life Cycle (SDLC).
Highly motivated, self-starter.
Strong analytical, interpersonal and written communication skills
This position requires a criminal background check.
To be considered for this position please visit our web site and apply on line at the following link: Careers@Northeastern
Northeastern University is an Equal Opportunity, Affirmative Action Educational Institution and Employer, Title IX University. Northeastern University particularly welcomes applications from minorities, women and persons with disabilities. Northeastern University is an E-Verify Employer.