Requisition Number: STFR002996
Division/College: School of Law
Location: Boston Main Campus
Full-time/Part-time: Full Time
The Admissions Counselor is the front-line admissions representative in the School of Law's Office of Admissions. Customer service is an integral part of the job, as this position is responsible for greeting visitors, answering phones and e-mail, counseling prospective students through the admission process and admitted students through the decision process, and interfacing with the law school community. This position also plays an important role in the planning and execution of on-campus events, and represents the law school at select off-campus and on-campus events. The Admissions Counselor also assists in our admitted student yield programs, including frequent correspondence with admitted and enrolling students. This position is responsible for managing programs to involve current students in the recruitment process, which includes hiring and supervising several students each quarter, as well as developing and implementing programs. Additionally, this role is chiefly responsible for our website content and managing our web-based recruitment efforts.
Bachelors Degree required and 1-2 years relevant work experience preferred, ideally in a college/university setting. The successful candidate must be able to juggle multiple tasks, prioritize projects and manage time extremely well, have strong attention to detail, and the ability to work with many different types of personalities. In addition, this person must be a good communicator, have strong teamwork skills, and enjoy the pace of working in a very active and dynamic admissions office. Excellent knowledge of Microsoft Office platforms are essential. Experience in (or willingness to learn) website and web-based technology is crucial. Care in working with confidential information is a must. Energy, enthusiasm, and a sense of humor are appreciated.
Additionally, strong customer service skills are highly valued in this role, and the ability to work well with prospective students, parents, pre-law advisors, and the internal law and university community is essential to the success of this individual. Students, faculty, staff, parents and pre-law advisors regularly contact admissions seeking information and this person needs to be responsive, courteous, helpful and have the knowledge to answer questions as they arise.
To be considered for this position please visit our web site and apply on line at the following link: Careers@Northeastern
Northeastern University is an Equal Opportunity, Affirmative Action Educational Institution and Employer, Title IX University. Northeastern University particularly welcomes applications from minorities, women and persons with disabilities. Northeastern University is an E-Verify Employer.