Working Title: Director of Employee Relations, Training & Development
Posting Information: The Director of Employee Relations, Training & Development will serve as a key member of the HR senior leadership team to promote WCU's mission of enabling the success of all faculty, staff, and administrators. The Director of Employee Relations, Training & Development will be responsible for leading the university's efforts to enhance the effectiveness of the University workforce through continuously improving policies, programs and processes in the areas of performance management, employee engagement, retention and recognition, workforce training and development, internal communication, internal dispute resolution, and assistance with grievance and appeal procedures. The position will work regularly with supervisors, managers, department heads, deans, vice chancellors, and senior administrative staff and the WCU community in general to develop a culture of continuous improvement, fairness, and opportunity. This position will collaborate with other members of the university's governance bodies and the HR leadership team across functional areas to bring programs of value to our academic and administrative departments.
The Director of Employee Relations, Training & Development will serve as the senior manager charged with effectively carrying out a consistent and fair employee disciplinary process to include: performing investigations regarding disciplinary and related employee relations matters; counseling managers on appropriate steps toward effecting performance improvement and remediating infringements of university policy and work expectations; oversee and guide process of employee discipline and approve any proposed disciplinary actions to include terminations or other serious disciplinary matters; work closely with the University Legal Counsel to ensure that processes are fair, and consistent with University policy and legal regulations; ensure that employee questions, concerns and complaints are openly welcomed, considered, and appropriately addressed; manage the complaint and grievance processes for University employees as provided for in University policy; and review and/or resolve issues in a timely and professional manner.
The Director will also oversee employee recognition programs and lead efforts to develop more departmental, college and divisional recognition programs and advise senior management on successful award development. The position will manage a series of programs and services that include the university wide employee assistance program, crisis management services, and employee recognition events. The position will manage the exit interview process and perform analysis on turnover in order to provide management with information directly related to the causes of separations in an effort to improve employee retention. The position will work closely with the Director of EEO and Diversity to support and encourage diversity and inclusion at all levels. A major component of this position will be to address ways other than salary to address morale and work life issues.
Additionally, the Director will be charged with oversight and management of university training and workforce development staff and programs. In this capacity, the Director will provide leadership in developing and implementing university-wide training programs to include university-wide managerial and leadership development programming that addresses the existing and emerging needs of the university workforce.
Minimum Training & Experience Requirements: A Bachelor's degree in Human Resources, Counseling, or other related field of study and a minimum of 8 years of progressive Human Resources related experience is required.
Preferred Qualifications: A Master's Degree in Human Resources, Counseling, or other related field and 10+ years of managing activities directly related to employee relations functions in a college or university environment, such as oversight of the performance management process, disciplinary process, climate surveys, retention and recognition activities, and leadership and managerial development of employees at all levels is preferred.
Special Instructions to Applicants: Review of positions will begin immediately and the position is open until filled.
To be considered, you must apply online. Attach a cover letter and a current resume to complete the application process.
WCU is an Affirmative Action / Equal Opportunity Employer committed to increasing the diversity of its faculty, staff, and students and to strengthening sensitivity to diversity throughout the institution (http://www.wcu.edu/28762.asp). Final candidates for employment will be subject to criminal background checks. Proper documentation of identity and employability are required at the time of employment. All new employees are required to provide official transcripts within 30 days of employment. Degrees must have been awarded by a regionally accredited U.S. college or university.
Western Carolina University is an Affirmative Action/Equal Opportunity Employer.