Internal Communications Manager

Department Introduction:

The new Division of Marketing & Communications (MarComm), focuses on leveraging DU’s uniqueness and strengths to create a relevant and compelling positioning/value proposition. MarComm creates a clear and consistent brand message, building visibility both nationally and internationally, as well as in the community and region. Our key focus is driving awareness of DU and what it has to offer by employing marketing and branding initiatives to facilitate growth.

Job Summary:

The new Internal Communications manager will be responsible for supporting a marketing vision for the organization under the direction of the Senior Director, Communications. He/she will develop and implement a best in class strategic internal communications plans via internal media vehicles (intranet, employee publications, corporate-wide email, senior executive meetings, speeches and communications) that will support both the central Division (MarComm) but also across the different departments and schools at DU, emphasizing its focus schools and prioritizing and aligning resources accordingly.

The new marketing approach at the University of Denver is:
-Driven by clearly articulated strategic objectives.
-A test and learn culture based on analytics and measurement.
-Innovative in messaging, media, and marketing.
-Agile in brand and marketing execution.

The key deliverable from the Division of Marketing and Communications is successful strategic, brand focused marketing communications.

This position contributes to the University’s efforts supporting employee engagement, productivity and retention, as well as stronger engagement in the University by students and alumni. The ideal candidate is a communications professional with proven experience and record of success in developing and implementing employee communications strategies.

This position requires a strong team player who can influence and work effectively at all levels of the organization. The manager will partner with Human Resources to ensure effective communications to employees (faculty and staff), students, alumni and other internal stakeholders. The Internal Communications Manager is charged with defining and promoting institutional culture. Specific duties include:
-Creates and implements a communications framework to support engagement of faculty, staff and other key internal audiences.
-Assists in developing communications plans utilizing the most appropriate vehicles to reach and engage key audiences.
-Provides ongoing support to University departments in communicating their initiatives through internal communications vehicles.
-Supports employee meetings for senior management and recognition events including event scripting, speech writing and overall meeting production.
-Works closely with the MarComm teams in developing content and features for the du.edu news website.
-Develops compelling written, verbal and visual communications delivering clear, concise messaging for internal audiences – designed to educate, motivate and engage employees and support our overall University Vision.
-Supervises one employee (Internal Comms specialist)
-Manages and reports on budget activity.
-Creates monthly reports and statistics on activities to measure the effectiveness of communications tactics.

Preferred Qualifications:

-5-7 years relevant experience in journalism, public relations, and/or communications.
-Previous experience building successful relationships in an employee or internal communications role.

Minimum Qualifications:

-Bachelor’s degree in Journalism, Marketing, Communications or related field.
-5 years relevant experience in journalism, public relations, and/or communications.
-Team-oriented with strong interpersonal skills including good judgment, maturity, creativity, and a high energy level.
-Strong communication skills: presentation, verbal and written.
-Ability to communicate concisely and effectively to all levels of employees, peers and all levels of management.
-Excellent writing, editing and proofreading skills.
-Demonstrated ability to create and execute strategic communication plans.
-Ability to build strong partnerships and influence key stakeholders.
-Ability to work effectively in a fast-paced environment managing multiple projects and assignments simultaneously.

Required Qualifications:

-