Posting Description: This position is open until filled. Applications submitted by November 1, 2013 will receive full consideration. UCCS is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To achieve that goal, we conduct background investigations for prospective employees. UCCS is an Equal Opportunity Employer and fosters equity in employment by promoting diversity and assuring inclusiveness. Alternative formats of this ad can be provided upon request for individuals with disabilities by contacting the Office of Human Resources at (719) 255-3372.
Minimum Qualifications: A Bachelor's degree and at least five years professional experience in financial aid rules and regulations. Minimum of 3 years supervisory experience in a multi-faceted customer service operation required. Master's degree preferred but can substitute with matching years of experience. This position requires a strong working knowledge of federal financial aid rules and regulations and full knowledge of financial aid programs, eligibility requirements, needs analysis, and delivery of financial aid to students and families. Also requires strong customer service skills and experience working with diverse populations and excellent oral and written communication skills.
Required Competencies/Knowledge, Skills, and Abilities: * Excellent supervisory skills and experience * Outstanding knowledge of financial aid programs, eligibility requirements, needs analysis, and delivery of financial aid to students and families. * Leadership abilities * Excellent interpersonal communication skills * Excellent written communication ability * Outstanding public speaking experience and ability
Campus: Colorado Springs