Posting Description: Specific duties of this position may include: * Provides proactive, efficient and timely counsel to a diverse population of CU Denver students, parents and all others who contact the office. * Explains policies and procedures to internal and external constituents. * Disseminates accurate, courteous and timely information. * Assists fellow staff members with questions and explanations that will extend "cross-training. * Calculate financial need by applying federal methodology. * Review and authorize financial aid awards in compliance with regulations from federal, state and institutional policy. * Independently investigate application materials by reviewing, assessing and auditing financial statements, entitlement letters and other required documents. * Revise student eligibility based on new findings when necessary. * Apply rules and regulations and analysis of individual circumstances. * Resolves problems and explains results. * Adjusts awards as necessary to reflect student's enrollment status and eligibility. * Represents the University and the Financial Aid Office at various on and off-campus outreach activities, including student workshops, high school financial aid nights, new student orientation, transfer programs and other related programs. * Serves as representative for the University to the general public and community organizations to reassure that there are financial aid funds available for education. * Other duties as assigned.
Minimum Qualifications: MINIMUM QUALIFICATIONS: * Graduation from an accredited college or university with a Bachelor's degree. * One year of experience (or equivalent) in a financial aid or student services office.
Required Competencies/Knowledge, Skills, and Abilities: COMPETENCIES / KNOWLEDGE, SKILLS AND ABILITIES: * Knowledge of general aid policies and procedures (federal and state). * Ability to implement and provide quality control based on a regulations, policies and procedures from various levels of governmental and other sources. * Ability to communicate policies, procedures, and information with various departments, agencies, staff, and students and train personnel as relevant. * Excellent interpersonal, oral and written communication skills required.
Desired Qualifications: PREFERRED QUALIFICATIONS: * Experience with Oracle PeopleSoft Campus solutions. * Two or more years' experience working in a higher education setting. * Knowledge of Federal and State financial aid regulations. * Experience reading, writing, speaking and communicating in Spanish.