Tacoma Community College is a nationally recognized public community college located in the beautiful Pacific Northwest, just south of Seattle. TCC enrolls more than 10,000 students each quarter. The college is creative and engaging - recognized nationally as an Achieving the Dream leader college. TCC was recently honored by the 34-college Washington community and technical college system for the largest improvement in the systems student achievement initiative.
We are seeking innovative leaders for a key faculty and administrative positions.
Assist with projects and develop and find online and open educational resources (OER). Assist students and instructors with computer applications. Develop and offering regular training for faculty and students on using and applying resources. This position reports to the Director for the Reading & Study Skills Center/Computer Assisted Learning (CAL) Lab.
• Actively seek out new open educational resources (OERs) and available resources for TCC students and faculty.
• Update computers in the lab to incorporate useful learning resources.
• Update/revise any outdated learning resources.
• Communicate with the IT department to maintain computers in Lab.
• Maintain a website connecting students and teachers to recommended OERs and create instructions and marketing materials that are clear and easily accessible.
• Develop tutorials and guides as needed and apply open licensing when possible.
• Assist Director/Supervisor with developing and offering trainings and workshops for faculty and students.
• Collaborate with the OER Project Director to coordinate efforts.
• Oversee the CAL Lab front desk and support students and instructors.
• Provide excellent customer service, greeting students and instructors and maintaining a professional, friendly environment.
• Support students and instructors in their use of technology and maintain current knowledge of programs and computer usage.
• Provide technical support in the CAL lab to students, faculty, and staff on the use of the campus technology tools.
• Maintain a clean and safe work environment.
• Maintain data collection (via TutorTrac) and create reports.
• Perform related duties as assigned.
• Bachelors degree from an accredited college or university.
• Experience developing and facilitating training and educational workshops.
• Two (2) years of full time equivalent experience tutoring, instructing or assisting students in an educational environment.
• Experience with web based programs and/or educational software technology.
• Experience working with at-risk or underrepresented students.
• Experience working with adult learners.
• Knowledge and understanding of open licensing, sharing, and adoption of OER.
Conditions of Employment
• Successful completion of a criminal history background check prior to employment.
The Successful Candidate Must Demonstrate
• Demonstrated technology and research skills.
• Excellent customer service skills; including building and maintaining internal/external customer satisfaction and the ability to problem solve.
• An appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace.
• Ethics and integrity and sound professional judgment.
• Strict confidentiality of all client and related information and sensitivity to student needs.
• Ability to be self-directed and work independently in a team environment.
• Excellent verbal and written communication skills.
• Strong organization and problem-solving skills.
Application Materials & Procedure
Complete application packages must include the following:
1. Tacoma Community College online application.
2. Resume and cover letter.
3. Copies of transcripts for all colleges and universities attended.
Terms of Employment
This is part-time hourly position scheduled to work varied hours up to 17 hours per week. The pay rate is $13.00-$16.00 per hour DOE/DOQ. Flexibility in scheduling is required to meet department needs.