Information Technology Coordinator
Voyage: 2015 Fall
General Responsibilities: The Information Technology Coordinator coordinates the use of information technology resources and provides technical help to students, faculty, and staff.
Specifically, the position:
-Manages the use of the computing lab
-Performs basic troubleshooting and maintenance of PCs
-Manages up to ten student workers
-Maintains all computing equipment and computing resources in departments
-Manages wireless access to the internet
-Manages internet access
-Coordinates the "laptop loaner program"
-Assists users to configure personal laptops to use the shipboard wireless network
-Helps staff perform basic troubleshooting for computers in the media lab and AV booth
-Reports to the Assistant Executive Dean and is a member of the Support Services team
-Prior to voyage departure, participates in a training session via conference call
Minimum Qualifications: 5+ years of experience in an end-user support environment, preferably within an academic environment
Bachelor's Degree required
Strong skills with Microsoft Office, Windows, and wireless connectivity
Familiarity with Gmail
Mac experience highly desirable
Must be detail-oriented, with the ability to balance multiple priorities in a complex and dynamic environment
Flexibility and a mindset of getting things done essential
Excellent interpersonal and communication skills, and the capacity to relate effectively with Program constituents
The ability to create an environment where students feel free to ask questions and obtain assistance
Competence in managing up to ten student workers
Ability to exercise good judgment on a range of issues
Position Type: Staff Position
Please visit the voyage section of our homepage at http://www.semesteratsea.org/voyages/overview/upcoming-voyages.php to get detailed information on Voyage Dates and Port Itineraries.
